office coordinator resume example with 10+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Professional and well-grounded office team member with superior clerical skills and Healthcare expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Skillfully manage all types of administrative needs, including correspondence routing, file system organization and travel arrangements.
Efficiency-driven Office Coordinator with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals.
Professional Office Coordinator employing exceptional rapport and relationship building abilities to cultivate lasting and positive relations among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.
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Adventist Health System – Flint, MI
Acts as a backup resource for administrative positions within the practice.
Acts as a patient advocate and handles incoming complaints and concerns related to billing and collections to
attain maximum patient satisfaction. Maintains ongoing communication with the billing company.
Assure adherence to the myMedStar Management Guidelines including, but not limited to the following:
review material in Toolkit with all associates and assure they complete training, provide daily management of
patient portal transactions, assure workflow procedures are implemented, offer access to the portal to all
appropriate patients, review monthly dashboard performance reports (SLA’s) and intervene as appropriate,
assure marketing materials are maintained and displayed with the medical office, escalate any
problems/concerns as appropriate, maintain communication with IS patient portal team to provide staff
updates as needed and notify the my MedStar team if the primary or back-up contact changes.
Contributes to the achievement of established department goals and objectives and adheres to department
policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation
regulations.
Demonstrates behavior consistent with MedStar Health mission, vision, goals, objectives and patient care
philosophy.
Implements, monitors and reinforces MedStar Health and MedStar Medical Group policies and procedures.
Works with the Practice Administrator to modify and streamline work flows and improve other processes to
create an efficient practice.
Oversees and audits the balancing of cash receipts and preparing the daily deposits and end-of-shift
reconciliation in the Practice Management System.
Performs all user audits and functions related to staff inputting data into the Practice Management System.
Performs assigned audit functions to ensure data is properly communicated to the billing company. Performs other duties as assigned.
Reviews encounter forms daily for completeness and correctness. Addresses coding problems with providers.
Alerts Practice Administrator if additional coding training is needed.
Adventist Health System – Frostproof, FL
- A leader in patient care provider of prosthetic and orthotics devices An experienced
Administrative Coordinator who is a dependable, highly organized individual also have
independently managed a clinical practice. I also coordinate the practitioner/patient
scheduling, liaising with insurance verification/authorization team, medial record data entry,
shipping/receiving, document scanning, financial conversions with patients, correspondence
with physician staff, therapists, nursing facilities and hospitals. I am detail oriented/self starter
who can work in a team based environment Experience working as an office
administrative manager. Experience working with an Electronic Medical Records system,
experience with Microsoft Word and Excel ,strong verbal and written communication skills
Kaleidoscope – Detroit, MI
* Performed accurate and timely Medical Billing and Coding for 30-45 patient facility.
* Performed patient verification through online Web verification per patient Insurance.
* Performed daily financial and medical billing reconciliation for an average of 45-50 cases per
day
* Performed 40-70 daily collection calls while providing claims service especially through
difficulty and emotional charged situations.
Hanger Clinic – City, STATE
* Performed medical billing and coding for 279-monthly-patient
* Reduced A/R over 120 by 75%* Actively collected anywhere from $50,000-$100,000 of net
Highlights
revenue per month.
* Oversee patient follow-up and financial counseling for 50-70 patient facility according to high
ethical and HIPAA standards with Government Contract Compliance Assessment Score of 90%
* Maintain over $840,000 in collections and operational budget.
* Preformed ethical and accurate to HR Department on weekly to monthly basis.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Stratford University - Falls Church, VA
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Resume Overview
School Attended
- Stratford University
Job Titles Held:
- Office Coordinator
- Office Coordinator
- Coordinator Prosthetic Biller
- Office Administrator
Degrees
- Bachelor of Science
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