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office coordinator billing specialist resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Highly-organized and well-organized professional with superior clerical skills and 10+ years of experience in administrative office support. Smoothly handles all types of administrative tasks, including coordinating mail, customer service, and reception. Proficient and effective in client relations, coordinating documents, and maintaining smooth daily operations. Successful at satisfying customer needs while meeting and exceeding business objectives.

Skills
  • Reception
  • Clerical
  • Microsoft Office Suite
  • Client relations
  • Data Entry
  • Database management
  • Documentation
  • Filing/scanning
  • Legal Research
Education and Training
Lynchburg University , Expected in BBA : Business Administration - GPA :
Danville Community College Danville, VA Expected in Associate of Applied Business : Business Administration - GPA :
Experience
Cooley - Office Coordinator/Billing Specialist
Seattle, WA, 12/2002 - 06/2007
  • Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Reconciled account files and produced monthly reports to keep Managing Partner informed about office operations.
  • Accounts Payable/Receivable and Collections.
  • Oversaw accurate and efficient database management and digital file storage to support operational and record keeping requirements.
  • Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to shareholders.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Delivered expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Supported HR by completing new hire orientation, incident reports and benefits paperwork on behalf of office employees.
Cooley - Paralegal
Los Angeles, CA, 08/2007 - 09/2013
  • Liaised between multiple attorneys involved in complex legal issues.
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Directed and coordinated law office activity, including service of subpoenas and scheduling of depositions.
  • Assisted with client interviews and took meticulous notes for inclusion in reports.
  • Evaluated multiple facets of substantive law, including Workers' Compensation, Civil Litigation law, and Personal Injury law.
  • Communicated pertinent information to clients via phone, e-mail, and mail.
  • Assisted counsel in preparing answers, providing documentation and information for discovery request.
  • Trained and managed employees in best practices and protocols to ensure maximum productivity.
  • Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials.
Cooley - Paralegal
Washington, MN, 10/2013 - 04/2015
  • Drafted correspondence and legal documentation and disseminated materials to appropriate parties.
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Drafted responses for Discovery and Production of Documents.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
  • Reviewed regulations regarding procedures and requirements for Workers' Compensation suits.
  • Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Liaised between multiple attorneys involved in complex legal issues.
  • Used online databases such as WestLaw and LexisNexis to examine secondary sources, statutory law, case law, and federal and state regulations.
Teague Campbell Dennis & Gorham, LLP - Paralegal
City, STATE, 04/2015 - 10/2019
  • Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
  • Liaised between multiple attorneys involved in complex legal issues.
  • Researched Workers' Compensation laws and regulations and deliver analysis and assessments to attorneys.
  • Coordinated trial exhibits by organizing materials, writing documentation, and preparing digital materials and displays.
  • Managed billable hour tracking and client invoicing for 8-attorney office.
  • Communicated pertinent information to clients via phone, e-mail, and mail.
  • Drafted, signed, and certified key legal documents for judicial review.
  • Conferred with clients and other involved parties to gather and track case information.
  • Conducted skip traces to obtain case participant information.
  • Answered client calls and responded to inquiries using open-ended questioning skills to attain applicable information.
  • Communicated with outside vendors on behalf of attorneys and legal departments.
  • Strictly adhered to privacy laws to avert possible information breaches and protect client data.
CERTIFICATIONS
  • Notary Public (2008 - present)

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Resume Overview

School Attended

  • Lynchburg University
  • Danville Community College

Job Titles Held:

  • Office Coordinator/Billing Specialist
  • Paralegal
  • Paralegal
  • Paralegal

Degrees

  • BBA
  • Associate of Applied Business

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