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Office Coordinator Resume Example

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OFFICE COORDINATOR
Summary
Talented, results-driven, and well-organized professional; offering broad-based experience and skills in all aspects of organizational administration, information management, executive support, product coordination, and customer service. Equipped with time and resource management skills necessary to achieve organizational objectives as well as to improve productivity and overall performance. Armed with comprehensive knowledge in all aspects of human resources, administration, and corporate principles, concepts, regulations, practices, and methods. *Skilled at preparing and compiling a wide array of documents, records, and files with high degree of confidentiality, quality, and accuracy; while ensuring adherence to established company document control procedures. *Regarded for strong dedication to uphold corporate values; combined with outstanding record of personal and professional integrity in assisting executives, serving customers, and collaborating with various individuals. *Highly capable of multitasking within fast-paced and changing environments; efficient learner and quick to adapt to new tasks and situations. Willing to relocate.
Experience
Office Coordinator Jan 2015 to Current
 ALTRU HEALTH SYSTEM － DEVILS LAKE, ND
  • Supports the Manager of Regional Clinics with clerical and other support, to include schedule management, coordinating events, physician recruitment activities, travel activities, and public relations/marketing assistance.
  • Assures completion of all required new employee requirements, i.e., paper work, licensure, name tag, etc.; compiles and monitors time and attendance activities, including time off requests according to standard operating procedure; coordinates educational requirements for staff in conjunction with management, i.e., continuing educational services; maintains annual health screening records for Employee Health.
  • Exercises independent judgment in planning, organizing and prioritizing workload and accepts responsibility for decisions made.
  • Demonstrates proficient computer skills with a high degree of accuracy for a variety of computer related tasks.
  • Acts as a liaison between volunteers and Manager regarding volunteer issues.
  • Assists with the orientation of new adult volunteers.
  • Serves as Safety Coordinator, including completion of safety drills and reports.
  • Maintains updates and distributes policies and procedures as required by federal, state, and local regulatory and accrediting agencies, including OSHA and Joint Commission.
  • Maintains records, compiles statistical data and coordinates appropriate action on tasks, special documents and reports requiring routine or periodic revisions, renewal and/or distribution.
  • Maintains an effective filing and tracking system and retrieves documents upon request.
  • Supports the Devils Lake Management Team as directed.
  • Demonstrates the ability to adjust own schedule to meet fluctuation in workload.
  • Handle all media and public relations inquiries.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Coordinate inventory orders, office supplies, and travel arrangements for production staff.
  • Screen resumes submitted to company and post openings to job boards.
  • Designed electronic file systems and maintained electronic and paper files.
  • Managed the day-to-day calendar for company senior director.
  • Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Processed travel expenses and reimbursements.
  • Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination.
Executive Administrative Assistant Jan 2012 to Jan 2015
 SUMMERS MANUFACTURING － DEVILS LAKE, ND
  • Manage President's complex and frequently changing travel arrangements and coordinate pre-planning of trips.
  • Conducted research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
  • Created expense reports, budgets, and filing systems.
  • Handle all media and public relations inquiries.
  • Delivered exceptional customer service to ensure total satisfaction by demonstrating courtesy and providing support.
  • Professionally handled and answered telephone calls, and transferred caller to appropriate personnel.
  • Rendered key assistance to potential employees with job application procedures.
  • Arranged, coordinated, and facilitated special meetings, travel reservations as well as seminar/training reservations, and events in cooperation with company committees and executives.
  • Exemplified organizational talents in performing diverse tasks, such as organizing outside and inside tours; recording various correspondence; scanning and copying documents; and maintaining inventory of company office supplies and company promotional items.
  • Ensured accuracy and completeness in administering company information through charts, spreadsheets, and filing and general office procedures.
  • Managed the proper distribution of mail to appropriate mail bins on a regular basis.
  • Managed executive calendar, scheduled meetings, and made travel arrangements.
  • Screened incoming calls and emails and prioritized messages.
  • Supported meetings by coordinating supplies and logging meeting notes.
  • Researched special projects and developing reports for executive use.
  • Developed presentations to detail projects to clients and potential clients Create expense reports, budgets, and filing systems.
  • Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.
  • Distribute company-wide announcements, book conference rooms, and coordinate catering for annual staff development forum.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Answered multi-line phone system and directed calls appropriately.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Received incoming mail and routed to recipients.
  • Maintained front reception area, screened visitors, and coordinated with vendors.
  • Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Coordinate inventory orders, office supplies, and travel arrangements for production staff.
  • Screen resumes submitted to company and post openings to job boards.
  • Greet numerous visitors, including VIPs, vendors, and interview candidates.
  • Designed electronic file systems and maintained electronic and paper files.
  • Managed the day-to-day calendar for company senior director.
  • Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Processed travel expenses and reimbursements.
  • Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination.
Product Coordinator / Administrative Assistant III Jan 2009 to Jan 2012
 BANKS OF THE WEST － FARGO, ND
  • Managed EVP's complex and frequently changing travel arrangements and coordinate pre-planning of trips.
  • Conducted research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.
  • Led and facilitated the weekly, monthly, and year-to-date Direct Lending Division (DLD) Reporting Package; while coordinating the DLD meetings.
  • Built and cultivated strong rapport with the executive vice president of administration through exemplary support service in the following: DLD/CBT Org Chart Creation/Management DLD/CBT Contact List Creation/Management Administration of several Microsoft SharePoint sites Calendar management and travel scheduling Oversaw the overall intranet site of DLD while effectively providing training material development support on Consumer Loan Basics WebEx Training.
  • Revised and improved Consumer Credit Guide by proofreading and posting updates.
  • Delivered executive support to Debt Cancellation Program through a wide variety of functions, such as pulling reports, writing and sending newsletters, distributing certificates, scheduling DC WebEx Calls, maintaining attendance records, and posting training data.
  • Efficiently handled the Consumer Loan Rate Sheets and Fixed Rate Loan options by copyediting, updating, and posting documents to WebWest and BOW sites.
  • Applied key insights in creating and implementing processes and procedures as well as in designing consumer loan fee/product/state comparison chart.
  • Thoroughly analyzed and standardized wordings and descriptions on rate sheets, product profiles, CCG, disclosures, contracts, and fees summary guide.
  • Assumed full responsibility for the verification, ordering, and posting of marketing materials.
  • Drove all initiatives in creating and completing the Convenience Banking Team Processes and Procedures.
  • Leveraged knowledge to staff on the Safe Act/Mortgage Loan Originator Reporting and Procedures guide through hands-on training and development; and supervised and instructed sales support associates while conducting monthly audits.
  • Displayed leaderships skills in establishing and coaching staff on Convenience Banking Team Sales Support Associate Processes and Convenience Banking Team survey export procedures.
  • Designed and executed CBT New Hire Training Checklist.
  • Facilitated and completed the automation of the Convenience Banking Team survey reporting.
  • Reduced follow-up time for phone specialists by 10% and accurately documented process for the Convenience Banking Team through the invention of the Convenience Banking Team Pipeline and Disclosures/Database Integration; formulated CBT Pipeline/Disclosure procedures and auditing.
  • Ensured appropriate distribution of all disclosure letters within three-day requirement by formulating audit and control processes and checks.
  • Performed loans and lines process mail merge and training.
  • Created WebApp assignment procedures and conducted training.
  • Brought efficiency and productivity enhancements for accurate data correction and mail correspondence from CBT.
  • Consistently received annual recognition for outstanding performance and achievements.
  • Coordinate inventory orders, office supplies, and travel arrangements for production staff.
  • Designed electronic file systems and maintained electronic and paper files.
  • Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
  • Processed travel expenses and reimbursements.
Administrative Assistant Jan 2007 to Jan 2009
 WATERFORD AT HARWOOD GROVES － FARGO, ND
  • Demonstrated expertise in planning and executing marketing and sales events hosted by the community.
  • Conducted and supervised new employee orientation with all new Waterford employees.
  • Gathered and assessed driving records and proof of vehicle insurance every six months for all employees driving Waterford vehicles.
  • Carried out various clerical duties, such as ordering, maintaining, and updating all sales forms and sales-related materials; as well as ordering and maintaining office supplies.
  • Employed superior interpersonal and communication skills in collaborating with prospective clients while conducting presentations and tours.
  • Managed the scheduling of appointments and completion of closing paperwork through efficient coordination of closing process for all residents; coordinated the move-in and move-out processes for all residents.
  • Provided and maintained 100% accurate and up to date sales tracking files.
  • Rendered exceptional clerical support with the orchestration and generation of sales newsletters and direct mailings.
  • Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination.
  • Maintained an internal client filing system.
  • Handle all media and public relations inquiries.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Coordinate inventory orders, office supplies, and travel arrangements for production staff.
  • Designed electronic file systems and maintained electronic and paper files.
  • Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
  • Prepared homes for open houses, picked up supplies, and sent invitations to potential buyers.
  • Assisted with event planning, including associated travel and logistical arrangements.
Receptionist Jan 2004 to Jan 2007
 SPHERION-GRUBB & ELLIS － FARGO, ND
  • Aided in setting up meeting rooms as well as in facilitating visitor sign-in with the Executive Briefing Center.
  • Presented professional and executive-level assistance to visitors upon arrival and registration.
  • Handled, coordinated, and transferred calls and messages to appropriate individuals.
  • Assumed accountability for the arrangement of meeting rooms and management of meeting room calendars.
  • Displayed efficiency in monitoring and updating space planning and occupancy maps.
  • Employed relationship-building skills in rendering general administrative support to customers and staff as needed.
  • Answered multi-line phone system and directed calls appropriately.
  • Maintained front reception area, screened visitors, and coordinated with vendors.
  • Oversee receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Greet numerous visitors, including VIPs, vendors, and interview candidates.
  • Greeted visitors entering the office, determined the nature and purpose of visit, and directed them to the appropriate destination.
Banker Connection Specialist Level II Jan 2003 to Jan 2004
 WELLS FARGO － FARGO, ND
  • Served as an information resource to branch bankers.
  • Rendered outstanding support and prompt resolution to questions to bankers regarding bank products, services, operational policies/procedures and transactions.
Education and Training
POST, BUSINESS ADMINISTRATION 2012 North Dakota University System － Bismarck, ND BUSINESS ADMINISTRATION
BACHELOR OF SCIENCE, HUMAN RESOURCES PSYCHOLOGY 2001 Valley City State University － Valley City, ND HUMAN RESOURCES PSYCHOLOGY
Certifications
Process and Productivity Improvement ~ Data Collection and Report Generation ~ Strategic Planning and Analysis Interpersonal Relations ~ Leadership, Training, and Team Building ~ Organizational Compliance and Regulatory Standards
Skills
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, Visio and Publisher 1 | Page
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Resume Overview

Companies Worked For:

  • ALTRU HEALTH SYSTEM
  • SUMMERS MANUFACTURING
  • BANKS OF THE WEST
  • WATERFORD AT HARWOOD GROVES
  • SPHERION-GRUBB & ELLIS
  • WELLS FARGO

School Attended

  • North Dakota University System
  • Valley City State University

Job Titles Held:

  • Office Coordinator
  • Executive Administrative Assistant
  • Product Coordinator / Administrative Assistant III
  • Administrative Assistant
  • Receptionist
  • Banker Connection Specialist Level II

Degrees

  • POST , BUSINESS ADMINISTRATION 2012
    BACHELOR OF SCIENCE , HUMAN RESOURCES PSYCHOLOGY 2001

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