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Office Coordinator Resume Example

Resume Score: 85%

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OFFICE COORDINATOR
Summary

Dedicated and focused Office Coordinator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Type 86 WPM
  • Customer service-oriented
  • Strong problem solver
  • Flexible
  • Database management
  • Type 86 WPM
  • Customer service-oriented
  • Strong problem solver
  • Flexible
  • Database management
Experience
July 2001 to Current
Eastern Maine Medical CenterBangor, MEOffice Coordinator

Exhibited Caring Behaviors

  • Choose a Positive Attitude Every Day
  • Safety is Everyone's Job
  • Protect Privacy and Confidentiality
  • Deliver Excellent Service
  • Commitment to Co-Workers
  • Appearance Promotes Professionalism
  • Act Like an Owner

Pathlore LMS Enterprise Software (Employee Transcript and Educational Offerings)

  • Import employee file daily from Lawson to Pathlore which includes 11000 employees throughout the Eastern Maine Healthcare System.
  • Enter and maintain courses/classes offered by Clinical Education using coding and software procedures and policies.
  • Implement and track logistics (to-do) dates. Review and complete items daily.
  • Maintain transcripts for employees and outside participants to attend programs/classes at Eastern Maine Medical Center.
  • Accurately enter enrollment, wait list, cancellation and tuition payments.
  • Lead registrar on-site at major conferences.
  • Process billing for educational offerings and send to Accounting.
  • Print and mail confirmation letters for all programs .
  • Print and mail certificates for programs including Continuing Education credits (CNE, CME, ASRT, etc).
  • Use Crystal Reports to create new reports and generate rosters and transcripts. Use previously created reports for trainers, client departments, and company management to track compliance.
  • Maintain on-line catalog of education offerings.

EMS Software (Event Management - Conference Rooms)

  • Handles all types of requests in a professional and timely manner. Problem solve to best meet customer needs.
  • Arranges special room needs including room setups, audio/visual needs, and catering services.
  • Negotiates conference room space with other locations/departments if conflicts arise for individual requests.
  • Run reports at end of day for Environmental Services, Information Desk, Security, etc.
  • Coordinates priority scheduling list for upcoming year's meetings including roughly 150 meetings. Manually enter these meetings into the conference room calendar prior to opening the on-line system for general reservations.
  • Communicates urgent audio/visual needs to the Media Services Department and schedules audio/visual equipment to meet customer needs.

American Heart Association Classes and Instructors

  • Maintain AHA Instructor Files for ACLS (Advanced Cardiac Life Suport), PALS (Pediatric Advanced Life Support), and BLS (Basic Life Support) including instructor cards, certificates, course rosters, course evaluations, etc.
  • Process course rosters for ACLS, PALS, and BLS and generate course completion cards and certificates for employees and outside participants.
  • Maintain electronic files for course paperwork for ACLS, PALS, and BLS courses in accordance with American Heart Association guidelines
  • Maintain inventory of AHA Course materials including manuals and course completion cards.

Projects

  • Provide word processing and database management for Staff Developers in the Clinical Education Department
  • Create, proof, and distribute flyers and brochures for upcoming educational offerings using Microsoft Publisher and Word programs.
  • Maintain educational mailing lists for distribution of flyers and brochures
  • Create, revise, and post documents to the Clinical Education intranet and internet sites using Ektron and Kentico programs.
  • Create, revise and post reports to the Clinical Education intranet site using Microsoft Visual Studio and Crystal Reports software.
Accomplishments

Built and maintained Community Training Center Access Database used to track AHA Instructor information and run reports and queries for the Training Center Coordinator.


Implemented use of electronic proximity badge reader at programs to minimize wait times and facilitate ease of registration of participants.


Designed and maintained Job Shadow and Nursing Partnership pages on the Eastern Maine Medical Center website to allow easier access to required documents for those looking to come to EMMC for a Job Shadow or Nursing Partnership.

Education
2010
University of Maine at Augusta
Augusta, ME
Liberal Studies
Associate of Arts
Skills

Microsoft Office

  • Outlook
  • Word
  • Access
  • Excel
  • PowerPoint
  • Publisher
  • Communicator

Pathlore LMS

Event Management Systems

Crystal Reports

Adobe Acrobat X

Ektron

Microsoft Visual Studio 2008

Certifications

Certified Administrative Professional - 11/2011 - 11/2016

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Eastern Maine Medical Center

School Attended

  • University of Maine at Augusta

Job Titles Held:

  • Office Coordinator

Degrees

  • Liberal Studies Associate of Arts

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