Office Coordinator Resume Example

Exhibited Caring Behaviors

• Choose a Positive Attitude Every Day
• Safety is Everyone's Job
• Protect Privacy and Confidentiality
• Deliver Excellent Service
• Commitment to Co-Workers
• Appearance Promotes Professionalism
• Act Like an Owner

Pathlore LMS Enterprise Software (Employee Transcript and Educational Offerings)

• Import employee file daily from Lawson to Pathlore which includes 11000 employees throughout the Eastern Maine Healthcare System.
• Enter and maintain courses/classes offered by Clinical Education using coding and software procedures and policies.
• Implement and track logistics (to-do) dates. Review and complete items daily.
• Maintain transcripts for employees and outside participants to attend programs/classes at Eastern Maine Medical Center.
• Accurately enter enrollment, wait list, cancellation and tuition payments.
• Lead registrar on-site at major conferences.
• Process billing for educational offerings and send to Accounting.
• Print and mail confirmation letters for all programs .
• Print and mail certificates for programs including Continuing Education credits (CNE, CME, ASRT, etc).
• Use Crystal Reports to create new reports and generate rosters and transcripts. Use previously created reports for trainers, client departments, and company management to track compliance.
• Maintain on-line catalog of education offerings.

EMS Software (Event Management - Conference Rooms)

• Handles all types of requests in a professional and timely manner. Problem solve to best meet customer needs.
• Arranges special room needs including room setups, audio/visual needs, and catering services.
• Negotiates conference room space with other locations/departments if conflicts arise for individual requests.
• Run reports at end of day for Environmental Services, Information Desk, Security, etc.
• Coordinates priority scheduling list for upcoming year's meetings including roughly 150 meetings. Manually enter these meetings into the conference room calendar prior to opening the on-line system for general reservations.
• Communicates urgent audio/visual needs to the Media Services Department and schedules audio/visual equipment to meet customer needs.

American Heart Association Classes and Instructors

• Maintain AHA Instructor Files for ACLS (Advanced Cardiac Life Suport), PALS (Pediatric Advanced Life Support), and BLS (Basic Life Support) including instructor cards, certificates, course rosters, course evaluations, etc.
• Process course rosters for ACLS, PALS, and BLS and generate course completion cards and certificates for employees and outside participants.
• Maintain electronic files for course paperwork for ACLS, PALS, and BLS courses in accordance with American Heart Association guidelines
• Maintain inventory of AHA Course materials including manuals and course completion cards.

Projects

• Provide word processing and database management for Staff Developers in the Clinical Education Department
• Create, proof, and distribute flyers and brochures for upcoming educational offerings using Microsoft Publisher and Word programs.
• Maintain educational mailing lists for distribution of flyers and brochures
• Create, revise, and post documents to the Clinical Education intranet and internet sites using Ektron and Kentico programs.
• Create, revise and post reports to the Clinical Education intranet site using Microsoft Visual Studio and Crystal Reports software.