Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Meticulous individual with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.
Accomplishments
Succeed in achieving July 2021 Recognition Award (Finance) for stepping up (volunteered) assisted Third Party Risk Vendor Team on executing a high volume of follow-ups and request from Business owners and updated vendor list from Vendor Insight
Serraview Expert - System Admin for Serraview under Workplace services Team (workspace reservation tool)
Very first Event's Coordinator at SF office with SPLASH (event creating site) skills and office management capabilities
Receptionist Trainer & Cross-trained to manage peninsula offices (Menlo Park & Palo Alto)
Completed the following Training Module - SPLASH, AMAZON Coupa, AP Coupa Procurement Updates, Workday Recruiting Training, and TripActions Travel Tool
Skills
Staff Development and Training
Complex Problem Solving
Quality Assurance
Multitasking and Prioritization
Mail and Package Distribution
Inventory Oversight
Attention to Detail/Well Organized
Cross-Functional Collaboration
Excellent Telephone Manner
Proficient with Microsoft Software such as Excel, Word, Outlook and PowerPoint
Using Initiative
IT Literate
Expense Reports
Administrative Support
Expense Tracking
Ability To Communicate Effectively
Ability To Prioritize
Work History
Office Coordinator, 02/2017 to Current Scotts Miracle-Gro Company – Orem, UT,
Reported on daily office activities to help my manager stay on top of dynamic conditions and make proactive decisions.
Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
Assisted with project planning materials and schedule demands.
Supported HR by completing new hire orientation and benefits paperwork on behalf of office employees. (I-9 & Badge creation)
Trained new employees on administrative procedures, company policies and performance standards. (Cisco Attendant Console and fulfilling request through Front Desk Receptionist group email)
Monitored vendor accounts and product updates to verify competitive pricing.
Collected, sorted and distributed mail and prepared mail, messages and courier deliveries. (UPS company account holder)
Organized and transferred incoming mail and checked correctness of outgoing mail.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
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