Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Meticulous individual with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

  • Succeed in achieving July 2021 Recognition Award (Finance) for stepping up (volunteered) assisted Third Party Risk Vendor Team on executing a high volume of follow-ups and request from Business owners and updated vendor list from Vendor Insight
  • Serraview Expert - System Admin for Serraview under Workplace services Team (workspace reservation tool)
  • Very first Event's Coordinator at SF office with SPLASH (event creating site) skills and office management capabilities
  • Receptionist Trainer & Cross-trained to manage peninsula offices (Menlo Park & Palo Alto)
  • Completed the following Training Module - SPLASH, AMAZON Coupa, AP Coupa Procurement Updates, Workday Recruiting Training, and TripActions Travel Tool
  • Staff Development and Training
  • Complex Problem Solving
  • Quality Assurance
  • Multitasking and Prioritization
  • Mail and Package Distribution
  • Inventory Oversight
  • Attention to Detail/Well Organized
  • Cross-Functional Collaboration
  • Excellent Telephone Manner
  • Proficient with Microsoft Software such as Excel, Word, Outlook and PowerPoint
  • Using Initiative
  • IT Literate
  • Expense Reports
  • Administrative Support
  • Expense Tracking
  • Ability To Communicate Effectively
  • Ability To Prioritize
Work History
Office Coordinator, 02/2017 to Current
Scotts Miracle-Gro CompanyOrem, UT,
  • Reported on daily office activities to help my manager stay on top of dynamic conditions and make proactive decisions.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Assisted with project planning materials and schedule demands.
  • Supported HR by completing new hire orientation and benefits paperwork on behalf of office employees. (I-9 & Badge creation)
  • Trained new employees on administrative procedures, company policies and performance standards. (Cisco Attendant Console and fulfilling request through Front Desk Receptionist group email)
  • Monitored vendor accounts and product updates to verify competitive pricing.
  • Collected, sorted and distributed mail and prepared mail, messages and courier deliveries. (UPS company account holder)
  • Organized and transferred incoming mail and checked correctness of outgoing mail.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Handled office supply orders and inventorying. (Costco, Aramark, Joyride Coffee & BEVI)
  • Handled office expense reports.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Wrote group newsletter weekly about staff updates, procedural changes and general company happenings.
Receptionist, 10/2014 to 01/2017
Havas EdgeLos Angeles, CA,
  • Answered multi-line phone system (Cisco) to respond to inquiries and transfer calls to correct departments and personnel
  • Handling day to day meetings with clients
  • Arranging Hotel Reservations
  • Setting up video conferences and ensure area is well presentable
  • Maintaining file documentation
  • Greeting clients, guests and offer beverages
  • Editing and proofreading documents to ensure all incorporation is accurate
  • Sending emails to employees for incoming packages
  • Managing inventory for office supplies
  • Reporting any technical issues and addressing it directly
  • Working with day porter to check any daily tasks
  • Set up all deliveries, meetings and building access
  • Sorted, received and distributed mail correspondence between departments and personnel
Sales Manager, 07/2014 to 12/2014
Compass Group Usa IncBrunswick, GA,
  • Managed the day-to-day tactical and long-term strategic activities within the business
  • Highlighted the difference between competitive brands and managed brands and managed through innovative merchandising campaign.
  • Collected and reported information on competitive activity during presentations.
  • Lead sales calls with team members to establish sales and customer retention goals.
  • Assigned on bi-weekly store visual to highlight eye-catching products that drives sales goal
  • Daily chat with team to provide product knowledge to discuss and advertise to customers
Sales Manager, 10/2012 to 06/2014
Compass Group Usa IncCarlisle, PA,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization
  • Submitted reports to senior management to aid in business decision-making and planning
High School Diploma: , Expected in 03/2007
New Era University - Philippines,
Full Professional
Native or Bilingual

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • New Era University

Job Titles Held:

  • Office Coordinator
  • Receptionist
  • Sales Manager
  • Sales Manager


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: