Office Clerk Key Holder Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Committed to making every customer feel welcome and assist with any need. Experienced administrative professional well-versed in clerical, accounting and records management functions. Friendly and reliable team player with excellent judgment, strong critical thinking skills and good problem-solving abilities. Seeking a new professional challenge in a fast-paced environment. Motivated customer service specialist with over six years of retail experience in a fast-paced, team-based environment. Responsible retail professional with excellent sales, service and interpersonal skills.

  • Banking and financial services backgrounds
  • Energetic work attitude
  • Sales proficiency
  • Maintaining floor displays
  • Effective multi-tasker
  • Fluent in Spanish
  • Friendly and outgoing
  • MS Office proficiency
  • Resource management
  • Customer relations
Office Clerk/Key Holder , 01/2018 to Current
Kimbrell's Furniture City, STATE,
  • Properly routed agreements, contracts and invoices through the signature process.
  • Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Received and distributed faxes and mail in a timely manner.
  • Responded to telephone inquiries from clients, vendors and the public.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Directed clients to appropriate personnel to address concerns, resolve complaints, or answer account-related questions.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Initiated service consultations by asking customers open-ended questions to learn personal preferences and needs.
Line Worker/Packaging, 11/2016 to 02/2018
Smithfield Packing Company City, STATE,
  • Putting together mounted and remote cooler packs quickly and efficiently.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Proposed process improvements to increase quality and efficiency.
  • Broke down heavy pallet loads of cases, boxes and bags.
  • Determine materials, tools and equipment needed for product orders.
  • Helped machine operators set up and tend equipment to complete runs.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Examined final products to check conformance with quality and design standards.
  • Organized all project components on work tables according to work flow.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
Cashier/Crew Member, 08/2014 to 11/2016
Wendy's City, STATE,
  • Cleaned and organized eating, service, and kitchen areas.
  • Trained new cashiers on procedures, customer service and sales techniques.
  • Greeted customers promptly.
  • Received customer payments.
  • Described products and services in detail.
  • Assisted customers in selecting items based on needs.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Monitored sales events, added new merchandise and rang up purchases.
High School Diploma: , Expected in 2015
Seventy-First High School - Fayetteville, NC
Associate of Science: Respiratory Therapy, Expected in 05/2021
Fayetteville Technical community College - Fayetteville, NC
Occupational Licenses & Certificates
Certification Title   Issuing Organization                     Completion Date     CPR                   Fayetteville Technical Community College     01/2016
Additional Information
  • Honors & Activities *Spanish Honor Association Recognition

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Resume Overview

School Attended
  • Seventy-First High School
  • Fayetteville Technical community College
Job Titles Held:
  • Office Clerk/Key Holder
  • Line Worker/Packaging
  • Cashier/Crew Member
  • High School Diploma
  • Associate of Science

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