office clerk insurance resume example with 12 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accomplished Office Clerk committed to delivering high-quality results with little supervision for 12 years. Trained in filing organization, data entry, medical record handling, and scheduling appointments in Allscripts. Detail-oriented, methodical, and well-versed in Medical Office practices.

  • Information Confidentiality
  • Service-Oriented
  • Data Entry
  • Self-Motivated
  • Google Drive
  • Verbal and Written Communication
  • Customer Service
  • Problem-Solving
  • Time Management
  • Reliable and Punctual
  • Prioritizing Work
  • Organizing and Categorizing
  • Attention to Detail
  • Flexible and Adaptable
  • Team Collaboration
  • Creative Thinking
  • Multitasking
  • Record Sorting and Filing
  • Detail-oriented
  • Meticulous
Office Clerk/Insurance, 06/2010 - Current
Ymca Of Greater Boston Inc Boston, MA,
  • Scanning records to save to patient’s electronic medical record on the computer.
  • Adding insurance data efficiently to patient’s accounts in order for claims to be sent out correctly.
  • Checking patient’s eligibility on their insurance plans by utilizing the computer and web-based sites.
  • Distributing incoming shipments to designated staff.
  • Filing charts alphabetically to easily locate
  • Pulling charts on a daily basis to satisfy doctor’s schedules.
  • Creating charts for new patients to store their medical records.
  • Filing patient records in individual charts in reverse chronological order to easily obtain information as needed.
  • Locating charts as needed throughout the day
  • Utilizing organizational skills by stocking supplies in an orderly fashion.
  • Copying paperwork to go with our traveling doctors.
  • Following HIPAA guidelines to keep patient information confidential.
  • Copying patient records to fax or mail to other doctor offices or to patient homes.
  • Listening to voicemails that were left from companies or doctor offices requesting records from our office to mail or fax them.
  • Calling patients to let them know their records are ready to be picked up per their request or that their appointments have been rescheduled.
  • Designating duties to coworkers in my department to prioritize daily needs of the office.
  • Working well with others and encouraging others to make a positive environment.
  • Cultivating relationships with staff members using interpersonal communication skills.
  • Enhancing recordkeeping storage space and usability by reorganizing physical filing systems.
  • Answering multi-line telephone system and routing calls to appropriate personnel.
  • Scheduling patient appointments when patients call in, using Allscripts software.
Personal Trainer, 02/2018 - 06/2019
Tim Dorsey Fitness City, STATE,
  • Created workouts for one on one training and small groups.
  • Trained one or two of my own clients Monday through Friday, then ran a small group class for Tim Dorsey.
  • Started a kids exercise class, ages 5 to 14 in November of 2018 one day a week
  • In January of 2019 added 2 or 3 more small group classes two days a week.
  • Had clients sign waivers each time they attended a class.
  • Set up equipment for each class, wiped off equipment when needed and put away equipment after class.
  • Locked up gym after classes.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Arranged motivational exercise programs to promote healthy lifestyle choices.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Created inviting fitness spaces that welcomed and included people with diverse backgrounds, abilities and orientations.
  • Listened to class members and customers and adapted class content and instructions to meet needs and enhance fitness and engagement.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
Internship Student, 12/2016 - 03/2017
Ohio Veterans Home City, STATE,
  • Talk with veterans to learn more about them and their story, assist any of the physical therapists who needed my help by pushing a wheelchair, giving weights to clients, hitting a balloon back and forth to help with stability, giving clients water when needed, pushing them to get through their exercise.
  • Developed understanding of policies, procedures and processes.
  • Shadowed staff and learned advanced work.
Internship Student, 05/2016 - 08/2016
Tim Dorsey Fitness City, STATE,
  • Created exercise programs.
  • Trained with clients.
  • Had new clients sign waivers.
  • Assisted with client purchases of merchandise.
  • Cleaned floors and equipment after classes.
  • Locked up the gym after training with clients.
  • Shadowed staff and learned advanced work.
  • Built professional working relationships with peers and supervisors.
  • Developed understanding of policies, procedures and processes.
Education and Training
Bachelor of Science: Exercise Science, Expected in 05/2017
Ashland University - ,
Status - GPA: 3.682
Activities and Honors

American College of Sports Medicine Student Membership 2016

Basic Life Support - The completion of cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program. August 2018-August 2020

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Resume Overview

School Attended

  • Ashland University

Job Titles Held:

  • Office Clerk/Insurance
  • Personal Trainer
  • Internship Student
  • Internship Student


  • Bachelor of Science

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