office clerk resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Talented Production Worker offering 10 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Proven provider of low-risk production and manufacturing services. Cooperative Forklift Operator with 5 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Meticulous Custodial Maintenance Worker skilled in handling multiple cleaning and repair projects simultaneously. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher and associated cleaning products.

  • Data Entry
  • Documentation and Reporting
  • Information Confidentiality
  • Verbal and Written Communication
  • Organizing and Categorizing
  • Time Management
  • Excel Spreadsheets
  • Prioritizing Work
  • Customer Service
  • Record Sorting and Filing
  • Self-Motivated
  • Attention to Detail
  • Service Oriented
  • Reliable and Punctual
03/2019 to Current
Office Clerk Genuine Parts Company Anaheim, CA,
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Processed payments worth over $137 daily, verifying cards.
  • Checked-in/out incoming and outgoing trucks, printed bills for the outbound trucks, departed inbound and outbound trucks.
  • Contacted customers regarding account updates and potential problems.
  • Transcribed documents and maintained high levels of accuracy.
  • Screened visitors and directed to specific location for office safety.
07/1996 to Current
PITTS BUILDING MAINTENANCE Bd (Becton, Dickinson And Company) Atlanta, GA,
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Moved equipment and furniture to thoroughly clean space.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Notified building managers about needed repairs to maintain public safety.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Completed routine maintenance checks, notifying management of needed repairs.
03/2014 to 03/2019
Shipping and Receiving Clerk International Paper Company Union Gap, WA,
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Prepared documentation to track and report on damaged or missing items.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Maintained inventory of shipping materials and supplies.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Contacted vendors for information on inbound or outbound shipments.
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Obtained required documentation to process shipments and support movement.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Maintained work areas and kept organized.
  • Operated forklift, pallet jack and hand truck to move materials within warehouse and to and from shipping vehicle.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Compared shipment contents with paperwork to support inventory accuracy and records management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Prepared accurate shipping orders and bills of lading to direct and route materials.
  • Researched lost or missing shipments and initiated tracing process to locate shipments and meet customer needs.
01/2005 to 04/2013
Stacker Operator Red Gold Tomatoes City, STATE,
  • Cleared machine jams to reset malfunctions for production line.
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Adjusted machine components, machine tensions and machine pressure according to size and processing angle of product.
  • Adjusted machine components and pressure to support product processing.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 06/2000
High School Diploma:
Expected in 06/2000

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Resume Overview

School Attended


Job Titles Held:

  • Office Clerk
  • Shipping and Receiving Clerk
  • Stacker Operator


  • High School Diploma

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