Office Clerk Resume Example
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OFFICE CLERK
Links
- linkedin.com/in/halee-r-2467a6158
- https://my.indeed.com/p/haleer-047f3o3
Skills
- Problem-solving skills
- Analytical skills
- Critical thinking
- Excellent work ethic
- Team collaboration
- Flexible & Adaptable
- File management
- Customer Service
- Microsoft Office
- Spreadsheet Development
- Sorting and labeling
- Administrative support
- Good telephone etiquette
- Computer proficiency
- SQL and SAS software proficiency
Professional Summary
I am a thorough and steadfast Office Worker with top-notch administrative skills. I am Adept at creating positive experiences for each guest in order to build loyalty and develop long-lasting relationships. I am able to independently handle clerical tasks like routing correspondence and maintaining organized, current and efficient office records by consistently addressing issues and keeping files properly stored to keep business operations smooth and efficient. I am systematic and knowledgeable with strong attention to detail and strong work ethic.
Education
Master of Science: : Data Science, Expected in 12/2021The University Of West Florida
Bachelor of Science: : Mathematics, 12/2019The University Of West Florida
Work History
Seasonal Guest Advocate, 11/2020 to 01/2021
Universal Health Services - Mountain City , TN
Universal Health Services - Mountain City , TN
- Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customer.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Replenishment Associate/Cashier, 09/2020 to 11/2020
Arbor Terrace Senior Living - Glenarden , MD
Arbor Terrace Senior Living - Glenarden , MD
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Assisted customers by answering questions and fulfilling requests.
- Prepared orders accurately by processing requests, pulled materials from shelves and delivered pickup orders.
- Worked 3 different stations each month to provide optimal coverage and meet company goals.
Office Clerk, 08/2017 to 12/2019
University Of West Florida - City , STATE
University Of West Florida - City , STATE
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Prepared packages for shipment, pickup and courier services for prompt delivery.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained payroll information by calculating, collecting and entering data.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
Resident Assistant, 08/2016 to 03/2018
University Of West Florida - City , STATE
University Of West Florida - City , STATE
- Created and implemented social, educational and recreational programs for residents.
- Attended, participated and contributed to monthly staff meetings addressing resident needs.
- Performed several administrative duties, including room transfers, incident reports and maintenance requests.
- Enforced and implemented all university and campus housing policies.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy residents.
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- Word choice
- Measurable results
- Strong summary
Resume Overview
School Attended
- The University Of West Florida
Job Titles Held:
- Seasonal Guest Advocate
- Replenishment Associate/Cashier
- Office Clerk
- Resident Assistant
Degrees
- Master of Science : : Data Science , Expected in 12/2021
Bachelor of Science : : Mathematics , 12/2019
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