office clerk resume example with 20+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

  • Materials Organization
  • Record Sorting and Filing
  • Efficiency Improvement
  • Critical Thinking
  • Material Flow Management
  • Records Pulling
  • Data Integrity
  • Document Control
Work History
08/2021 to 02/2022 Office Clerk Apex Capital Corp | Fort Worth, TX,
  • Provided clerical support to company employees by copying and filing documents.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Boosted file efficiency and reduced storage space with proactive management of records and elimination of redundancy.
04/2020 to 08/2021 Fabric Cutter Jo-Ann Fabrics | Cincinnati, OH,
  • Leveraged electric cutters and scissors to cut patterns.
  • Operated computerized cutting machine by loading fabric rolls, operating machine and sorting fabrics.
  • Worked flexible hours; night, weekend, and holiday shifts.
11/2019 to 04/2020 Material Handler Pacific Coast Building Products, Inc. | Rancho Cordova, CA,
  • Transported inventory items to appropriate locations.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Kept storage areas organized, clean and secure to fully protect company assets.
11/2018 to 03/2020 Janitorial Technician Unifi | Newark, NJ,
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
12/2014 to 05/2019 Quality Analyst Delta Dental Of Minnesota | Fort Worth, TX,
  • Developed and maintained quality assurance procedure documentation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Monitored inbound and outbound calls made by multiple teams of employees to provide constructive feedback.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
09/2007 to 04/2014 2nd Shift Supervisor Apex Capital Corp | Boynton Beach, FL,
  • Resolved issues quickly to maintain productivity goals.
  • Managed continuous improvement initiatives to drive gains in quality, flow and output.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules.
  • Trained all Spanish speaking new hires for both shifts.
07/2000 to 09/2007 Office Clerk City Of Boynton Beach Fl | City, STATE,
  • Provided clerical support to company employees by copying, faxing, filing documents and data entry.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Reviewed order data to verify transactions and shipping dates.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
04/1999 to 04/2001 Evidence Technician Minneapolis Police Department | City, STATE,
  • Sifted and sorted through evidence and recorded findings.
  • Attended and examined scenes of crimes.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained accurate and timely documentation of communication with clients.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
11/1995 to 09/2000 Soldier US Army Reserve Center | City, STATE,
  • Maintained health, welfare and combat readiness of personnel within platoon.
  • Operated and maintained armored vehicles.
  • Implemented tactics, procedures, and techniques for defense systems.
  • Taught new team members correct procedures for all areas of operations.
  • Applied knowledge of previous supply needs and forecasted unit activities to estimate required supplies.
  • Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs.
11/1991 to 11/1995 Active Duty Soldier US Army Fort Hood | City, State,
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Conducted personal and professional counseling, routine inspections and physical fitness tests.
  • Managed over $1,000,000 worth of equipment during garrison and deployment operations.
  • Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.
  • Integrated intelligence activities into other military operations, plans and programs.
  • Engaged targets in low-light conditions with night vision equipment.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Expected in to to No Degree | Business Administration Central Texas College, KilJessican, TX GPA:
Expected in 06/1991 to to High School Diploma | Coconut Creek High School, Coconut Creek, FL GPA:
Native or Bilingual

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Resume Overview

School Attended

  • Central Texas College
  • Coconut Creek High School

Job Titles Held:

  • Office Clerk
  • Fabric Cutter
  • Material Handler
  • Janitorial Technician
  • Quality Analyst
  • 2nd Shift Supervisor
  • Office Clerk
  • Evidence Technician
  • Soldier
  • Active Duty Soldier


  • No Degree
  • High School Diploma

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