office clerk resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Productive (Customer Service) committed to delivering high-quality results with little supervision. Skilled in assisting with payroll, data entry and scheduling. Communicative and mature professional offering outstanding clJessical abilities paired with enthusiastic personality.

Well-rounded (Customer Service) possessing excellent clJessical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Polite and attentive (Customer Service)offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Data Entry
  • Calendar Management
  • Organizing and Categorizing
  • Time Management
  • Verbal and Written Communication
  • 70 wpm Typing Speed
  • Customer Service
  • Problem-Solving
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Service-Oriented
  • Creative Thinking
01/2023 to 05/2023 Office Clerk Glacier Bancorp | Preston, ID,
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered multi-line telephone system and routed calls to appropriate personnel.

. Finance Responsibilites&Cash Sales

  • Managed client communication, scanning documents and distribution of mail.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Answered phone calls and welcomed visitors to office.
02/2019 to 01/2023 Sales Associate Macy's | Boca Raton, FL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.
  • Adhered to company initiatives and achieved established goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

. Million Dollar Writer For 2020&2021

09/2017 to 01/2018 Warehouse Associate Penske Truck Leasing | Cookeville, TN,
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
09/2010 to 10/2014 Electrician Helper Integrated Electrical Services, Inc. | Milwaukee, WI,
  • Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
  • Maintained organization, cleanliness and safety in work areas.
  • Kept work areas clean, neat and free of hazards.
  • Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
  • Completed semi-skilled and skilled work under supervision of fully qualified professionals.
  • Verified measurements and made accurate cuts to avoid wasting materials on job sites.
  • Worked in team-based environment to accomplish projects.
  • Gathered required tools and equipment for each task to increase efficiency.
  • Worked in all weather conditions and on multiple types of ladders and mechanical lifts.
  • Kept work areas clean, neat and organized for efficient operations.
  • Supported journeyman and master electricians in maintaining, operating and repairing electrical systems.
  • Set up equipment and configured settings for optimal performance.
  • Demonstrated strong foundation of safety knowledge and implemented industry best practices.
Education and Training
Expected in 12/2001 to to GED | Churchland High School, Portsmouth, VA GPA:
  • (2.9) GPA
Expected in to to | Mass Communication-Minor In Design Norfolk State University, Norfolk, VA GPA:
  • (3.2) GPA
  • Honor Roll First Semester/2023
  • Honor Roll

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Resume Overview

School Attended

  • Churchland High School
  • Norfolk State University

Job Titles Held:

  • Office Clerk
  • Sales Associate
  • Warehouse Associate
  • Electrician Helper


  • GED
  • Some College (No Degree)

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