office clerk resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Motivated new graduate Bachelor of Science in Nursing seeking a position in the nursing field to gain hands-on experience. Outgoing and friendly with strong drive to succeed.

  • Team Collaboration
  • Service-Oriented
  • Prioritization and Time Management
  • Outgoing Mail Preparation
  • Multitasking and Prioritization
  • Flexible and Adaptable
  • Data Recording
  • Attention to Detail
  • Verbal and Written Communication
  • Problem-Solving
  • Self-Motivated
  • Service Oriented
  • Reliable and Punctual
  • Problem Solving
  • Record Sorting and Filing
  • Data Entry
  • Regulatory Compliance
  • Office Machine Operation
  • Creative Thinking
  • Microsoft Office
  • Accurate Documentation
  • Compassionate and Caring
  • Critical Thinking
  • Decision Making
  • Clear Patient Communication
  • Electronic Health Records Management
07/2017 to Current
Office Clerk Aln Durango, CO,
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.
  • Worked easily with office programs such Microsoft Office and Blue Yonder to carry out daily team clerical needs.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Managed client communication, scanning documents and distribution of mail.
  • Created, updated, and maintained detailed documents, charts, and spreadsheets to sort company information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
  • Processed payments worth over $50 thousand daily, verifying cards and giving change for cash payments.
  • Contacted customers regarding account updates and potential problems.
  • Implemented office workflow improvements to streamline task delegation.
08/2018 to 08/2021
Nursing Student Greater Baltimore Medical Center Hunt Valley, MD,
  • Measured and recorded blood pressure, temperature and respirations.
  • Monitored and recorded patient condition, vital signs, recovery progress, and medication side effects.
  • Bathed and changed patients as requested by head nurse.
  • Supported patients with basic functions of eating and walking.
  • Assisted with patient admission by setting up and explaining call system and answering questions.
  • Oversaw patient immunization, supporting nurses through vaccine-specific training and supervising administration.
  • Observed multiple procedures during clinical rotations.
  • Assisted medical team with procedures.
  • Delivered high level of care to every patient.
  • Maintained safe and comfortable environment for each patient.
  • Collaborated with staff members to facilitate quality care.
  • Operated under direction of licensed nursing professionals and pursued opportunities to learn new skills.
  • Monitored and maintained catheters, IVs and bandages.
  • Monitored patient status and reported update to senior medical staff.
  • Built rapport with patients' family members and support system.
  • Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
  • Provided compassionate patient care for required caseload.
  • Read and understood patient assignment list and reviewed charts to check for special conditions.
  • Observed patient care and assessed feedback to deliver ongoing quality care.
  • Collaborated with health care team members in delivery of holistic care to patients.
  • Delivered meals and snacks, helped patients feed themselves and documented intake for medical records.
  • Administered oral, intramuscular and IV medications and documented adverse effects.
  • Cared directly for patients by assisting with daily living activities and mobility needs.
  • Completed clinical work in different units to achieve degree standards and build nursing knowledge.
  • Shadowed qualified professionals in wound care unit to learn new skills and gain deeper understanding of day-to-day operations.
  • Established immediate and long-term care goals and worked with interdisciplinary team to create plans to achieve goals.
  • Documented information about patient care, vitals and condition markers in computer system.
  • Observed medical procedures to advance nursing knowledge and prepare for more challenging experiences.
  • Delivered culturally sensitive care to unit patients for optimal outcomes.
03/2011 to 06/2016
Unit Secretary Freeman Health System Carthage, MO,
  • Executed clerical tasks and assisted with unit duties to keep departments running smoothly.
  • Managed unit call reception and routed calls to correct department.
  • Provided patient information to facilitate timely admissions and discharges.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Answered phone calls to provide assistance, information and medical personnel access.
  • Monitored unit supply levels and notified management of ordering needs.
  • Retrieved physicians' paperwork, including lab test requests.
  • Compiled physical and digital documents, charts and reports.
  • Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
  • Communicated with doctors to facilitate efficient operation of the nursing unit.
Education and Training
Expected in 08/2021 to to
Bachelor of Science: Nursing
Miami Regional University - Doral, FL,
Full Professional
Native/ Bilingual
  • Registered Nurse in the State of Florida, License number RN 9594364

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Resume Overview

School Attended

  • Miami Regional University

Job Titles Held:

  • Office Clerk
  • Nursing Student
  • Unit Secretary


  • Bachelor of Science

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