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office clerk assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Professional and well-rounded supervisor with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative tasks by coordinating mail, records and travel arrangements. Resourceful clerk keeps office recordkeeping systems organized and compliant with frequent attention to filing needs. Skillfully streamlines processes to maximize efficiency and reduce storage requirements. Detail-oriented, methodical and well-versed in industry practices. Accomplished Office Clerk with dedication to long-term planning and effective day-to-day productivity. Skilled at data entry and accurate power point, work with training in Microsoft word excell Proven leadership skills to accomplish Task.

Skills
  • Gardening knowledge
  • Trimming experience
  • Planting procedures
  • Hedge design
  • Landscape equipment knowledge
  • Project management
  • Chemical application
  • Team building
  • Computer skills
  • Decision-making
  • Troubleshooting
  • Workforce Management
  • Spreadsheet development
  • Billing and coding
  • Advanced MS Office Suite knowledge
  • Database entry
  • Team collaboration
  • Professional and mature
  • Scheduling and calendar management
  • Scanning and copying
  • Document editing
  • Transcribing correspondence
  • Billing and invoicing
  • Planning
Experience
Office Clerk Assistant, Jan2021 - Current
Zenimax Media, Inc. Dallas, TX,
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Updated employee paperwork and records.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Documented and routed business correspondence to manage office paperwork.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Complied with confidentiality regulations in handling customer information.
  • Worked easily with office programs such as [Software] and [Software] to carry out daily team clerical needs.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Managed client communication, scanning documents and distribution of mail.
Audio Engineer, 06/2017 - 11/2021
Massmarkets Iowa City, IA,
  • Operated control consoles to regulate volume levels and sound quality.
  • Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds.
  • Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow.
  • Processed audio to meet quality standards and played and mixed music for live events.
  • Utilized recording equipment to record music and speech.
  • Collaborated with producers and performers to determine and achieve desired sound for productions and provided audio system oversight for live shows.
  • Executed highest level of quality for field and studio audio to achieve project expectations.
  • Partnered with performers and producers to determine and create desired sounds for productions.
  • Delivered insight and expertise regarding audio mixing and recording to personnel both in field and in-studio.
  • Set up for recording sessions through choosing appropriate microphones.
  • Repaired and maintained audio equipment, such as mixers, microphones, amplifiers and switching devices.
  • Prepared for live recording sessions by selecting and setting up microphones, ableton live and pro tools.
  • Separated instruments, vocals, and other sounds, and combined sounds during mixing or postproduction stage.
  • Edited raw voice recordings, added sound effects and mixed to format.
  • Edited raw voice recordings, added sound effects and mixed to wave format.
Supervisor, 11/2018 - 02/2020
Northwest By Southern Hospitality Ashland, OR,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Developed position rotation to support continuous improvement and operator development.
  • Enhanced group productivity 39% by developing and implementing new strategies.
Night Auditor, 06/2016 - 06/2018
Gateway Motel City, STATE,
  • Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
  • Assisted hotel guests with check in and out procedures courteously.
  • Audited and balanced cash and credit transactions daily and reset register for next day's operations.
  • Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
  • Documented wake-up requests and set up automatic calls in system.
  • Completed nightly updates to hotel rates and individual room charges.
  • Ran end-of-day computer functions and closed out reports, submitting details to supervisor for review.
  • Checked auditing discrepancies by reconciling cash drop and credit card transactions.
  • Coordinated with guest services and concierge team to meet guest needs.
  • Maintained cleanliness of bathrooms, lobby and front desk.
  • Directed and trained new staff on procedures, service standards and productivity strategies and provided assistance and mentoring.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool and spa.
  • Performed balance procedures for hotel accounts and resolved discrepancies.
  • Maintained well-stocked and presentable complementary food and beverage station.
Education and Training
GED: , Expected in 05/1996
-
Madera High School - Madera, CA
GPA:
Status -
Certificate: Accounting Technology And Bookkeeping, Expected in 12/2021
-
Nevada Career Academy - Las Vegas,NV,
GPA:
Status -
Accomplishments
  • Promoted from grounds man to tree climber, in less than 12-months
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new Program that significantly impacted efficiency and improved operations.
  • Led team to achieve,earning recognition from upper management and financial reward.
Certifications
  • waiting on bookkeeping Training - 2021
  • Association for Project Management
  • accounting/bookkeeping
  • Microsoft word
  • power points
  • excel
  • customer service
  • Business writing
,

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Resume Overview

School Attended

  • Madera High School
  • Nevada Career Academy

Job Titles Held:

  • Office Clerk Assistant
  • Audio Engineer
  • Supervisor
  • Night Auditor

Degrees

  • GED
  • Certificate

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