Technically proficient in administrative and accounting functions in high volume working environments. Close attention to detail together with solid organizational and problem-solving skills ensure efficient completion of multiple tasks.
Skills
Microsoft Office
Accounts Receivable
QuickBooks
Billing
Kronos Time and Attendance
Payroll
Vista by Viewpoint Software
Purchasing
AMCS Tower Software
Driver Qualification Files
Ariba Network (EPro Purchasing)
Accounting, QuickBooks
Accounting software, Receiving
Accounts Payable, Repairs
Accounts Receivable, Researching
Schedule appointments, Routing
Automotive, Sales
Vehicle repairs, Shipping
Automotive repair, Tax
Billing, Phone
Customer relations, Vista
Database
Database development
Decision-making
Drivers
Email
File management
Financial statements
Inventory
Inventory control
Kronos
Microsoft Office
Network
Payroll
Payroll processing
Personnel
Processes
Programmer
Project management
Purchasing
Work History
Office Clerk, 08/2019 to Current Mission Linen Supply – El Paso, TX,
Pay bills utilizing QuickBooks
Provide customer quotes on tires and automotive repairs
Schedule appointments for automotive repair shop
Purchase inventory for tire shop and parts for upcoming repair orders
Prepare customer invoices and sales receipts
Record employee time and perform payroll on a weekly basis
Reconcile cash drawer daily
Administrator/Operations Clerk, 05/2015 to 04/2019 Riot Games – San Francisco, CA,
Interacted with customers professionally by phone and email to provide information and direct to desired staff
members.
Generated industrial, commercial and residential invoices.
Performed accounts receivable duties including payment receipt, researching chargebacks, discrepancies and
reconciliations.
Coded and entered bills into the in-house accounting software.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Purchased equipment parts and supplies.
Tracked equipment usage and allocated to appropriate lines of business.
Maintained driver qualification files.
Coordinated with software project management on database development for new routing and billing software.
Dispatcher/Operations Clerk, 01/2004 to 12/2014 Republic Services – City, STATE,
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the liaison between customers, management and sales team.
Assigned loads to drivers based on designated routes and driver location.
Prepared, updated and dispensed daily route schedules.
Ensured route completion via driver check-in process.
Reviewed and input route information on a daily basis.
Maintained driver qualification files.
Maintained OSHA MSDS file management system.
Created and submitted purchase orders for vehicle repairs, maintenance, inventory, and supplies.
Tracked, verified and submitted time for temporary labor on a weekly basis.
Co-General Manager, 10/1999 to 04/2002 Star Manufacturing, LLC – City, STATE,
Administered manufacturing operations and share in decision-making processes.
Direct manager for accounting, purchasing, personnel, customer relations, shipping, receiving, and inventory control.
Prepared monthly financial statements.
Prepared all applicable payroll tax, sales tax and federal excise tax reports.
Office Manager, 06/1995 to 10/1999 Star Manufacturing, LLC – City, STATE,
Involved in initialization of company
Maintained database and assisted programmer in restructuring software for use in a manufacturing operation
Direct manager for accounting, purchasing, personnel, customer relations, shipping, receiving, and inventory control
Prepared monthly financial statements
Prepared all applicable payroll tax, sales tax and federal excise tax reports
Education
Associate Degree: Accounting, Computerized Accounting, Programming Systems/Cobol and System Analysis and Design, Expected in Draughon Business College - Shreveport, LA GPA:
Work History
Office Clerk, 08/2019 to Current Roco Tire and Service Center – Minden, LA
Pay bills utilizing QuickBooks.
Provide customer quotes on tires and automotive repairs.
Schedule appointments for automotive repair shop.
Purchase inventory for tire shop and parts for upcoming repair orders.
Prepare customer invoices and sales receipts.
Record employee time and perform payroll on a weekly basis.
Reconcile cash drawer daily.
Administrator/Operations Clerk, 05/2015 to 04/2019 Live Oak Environmental, LLC – Bossier City, LA
Interacted with customers professionally by phone and email to provide information and direct to desired staff
members.
Generated industrial, commercial and residential invoices.
Performed accounts receivable duties including payment receipt, researching chargebacks, discrepancies and
reconciliations.
Coded and entered bills into the in-house accounting software.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Purchased equipment parts and supplies.
Tracked equipment usage and allocated to appropriate lines of business.
Maintained driver qualification files.
Coordinated with software project management on database development for new routing and billing software.
Dispatcher/Operations Clerk, 01/2004 to 12/2014 Republic Services – Minden, LA
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the liaison between customers, management and sales team.
Assigned loads to drivers based on designated routes and driver location.
Prepared, updated and dispensed daily route schedules.
Ensured route completion via driver check-in process.
Reviewed and input route information on a daily basis.
Maintained driver qualification files.
Maintained OSHA MSDS file management system.
Created and submitted purchase orders for vehicle repairs, maintenance, inventory, and supplies.
Tracked, verified and submitted time for temporary labor on a weekly basis.
Co-General Manager, 10/1999 to 04/2002 Star Manufacturing, LLC – Minden, LA
Administered manufacturing operations and share in decision-making processes.
Direct manager for accounting, purchasing, personnel, customer relations, shipping, receiving, and inventory control.
Prepared monthly financial statements.
Prepared all applicable payroll tax, sales tax and federal excise tax reports.
Office Manager, 06/1995 to 10/1999 Star Manufacturing, LLC – Minden, LA
Involved in initialization of company.
Maintained database and assisted programmer in restructuring software for use in a manufacturing operation.
Direct manager for accounting, purchasing, personnel, customer relations, shipping, receiving, and inventory control.
Prepared monthly financial statements.
Prepared all applicable payroll tax, sales tax and federal excise tax reports.
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