Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Working collaboratively
  • Time management
  • Clerical
  • Organization
  • Organizational skills
  • People skills
  • Customer service
  • MS Office
  • Troubleshooting
  • Reliable and trustworthy
  • First Aid/CPR
  • Friendly, positive attitude
  • Relationship building
  • Team management
Experience
Office Clerk, 05/2020 - Current
Option Care Health Southborough, MA,
  • Cultivated relationships with public, patients and staff members using interpersonal communication skills.
  • Worked easily with office programs such as microsoft and Excel to carry out daily team clerical needs.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Completed, audited and updated administrative requirements related to application and onboarding process of candidates by maintaining database systems and spreadsheets.
  • Processed payments daily, verifying cards and giving change for cash payments.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Supported office clerical functions using word processing and other software, email and office machines.
Arizona Village, 12/2020 - 03/2021
Presbyterian Healthcare Services Tucumcari, NM,
  • Cultivated relationships with public, patients and staff members using interpersonal communication skills.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Delivered customer support and service experiences to promote more effective office environment.
  • Strictly adhered to confidentiality protocol regarding client information and documents.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Kept office records organized and supplies well-stocked for optimal team performance.
EMT-B, 06/2006 - 11/2020
Lineage Logistics La Porte, TX,
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Assessed emergency situations and prioritized medical care for patients.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Documented all calls in reports detailing type of incident and course of treatment.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Developed strong rapport with other medical professionals to foster quality and efficient patient care.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Trained newly hired EMTs by offering insight into job duties and assessing shift performance.
  • Remained level-headed and proactive during emergency situations.
Owner/Operator, 04/2011 - 11/2019
HomeTown Massage City, STATE,
  • Led startup and opening of Massage business and provided business development, creation of operational procedures and workflow planning.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Set pricing structures according to market analytics and emerging trends.
Education and Training
Associate of Science: Medical Assisting, Expected in 01/2008
-
Colorado Technical University - Sioux Falls,
GPA:
  • Cum laude graduate
Associate of Science: Medical Massage Therapy, Expected in 06/2011
-
National American University - Sioux Falls,
GPA:
  • Cum laude graduate
EMT: Emergency Medical Technology, Expected in 06/2006
-
South Dakota EMS Associaiton - ,
GPA:
  • Summa cum laude graduate
Activities and Honors

Served of the Board Of Directors for Marion Community Ambulance for 10 years

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Resume Overview

School Attended

  • Colorado Technical University
  • National American University
  • South Dakota EMS Associaiton

Job Titles Held:

  • Office Clerk
  • Arizona Village
  • EMT-B
  • Owner/Operator

Degrees

  • Associate of Science
  • Associate of Science
  • EMT

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