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I am a mother first, and my work longevity+experiences, working 2 jobs at a time in Hawaii was the life I lived for years based off of being a single parent. I relocated to Louisiana to help better financially support myself and my child. I landed a job as Front desk, office clerk and worked my way to assisting the accounting department.
Accuracy-driven Office Clerk experienced serving clerical needs in an organized setting with tireless focus on performance optimization and team needs. Positive and upbeat team player with comprehensive knowledge of clerical needs and file management. Excellent communication and prioritization skills. My goal is to achieve and serve the needs of my employer and customers.
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- Processed invoice payments and recorded information in account database.
- Managed all payments processing, invoicing and collections tasks.
- Processed and sent invoices, adjustments and credit memos to customers.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Handled past due accounts, collections and status reports.
- Executed account updates and noted account information in company data systems.
- Created highly organized filing system for account documents resulting in increased efficiency.
- Generated monthly statements for accounts receivable operations.
- Coded invoices and other records to maintain organized and accurate records.
- Entered, posted and scanned accounts receivable documents into accounting software.
- Updated customer accounts and processed payments.
- Processed over 75 payments every week worth of over $150,000.
- Calculate Margins for Daily reconciliations.
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Reduced average cleaning time per room by implementing fewest and/or organized system.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
- Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
- Worked with speed and efficiency to meet all job requirements.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
- Performed linen washing, dishwashing, vacuuming, dusting and mopping.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts and provided change.
- Learned roles of other departments to provide coverage and keep store operational.
- Accepted cash and credit card payments, issued receipts and provided change.
- POS system use.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Processed gas and amenities payments.
- Inspected identification to determine proper age of customers for alcohol and cigarettes.
- Maintained high standards of job safety, productivity and quality.
- Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks.
- Supervised front desk operations, cash handling, transactions and customer service tasks.
- Inventory and Stocking requirements had been met continuously.
- Daily Reconciliation.
Kahuku High School - Kahuku, HI
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Resume Overview
School Attended
- Kahuku High School
- Pennfoster
Job Titles Held:
- Office Clerk
- Housekeeper
- Cashier
- Cashier
Degrees
- High School Diploma
- Some College (No Degree)
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