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Office Clerk Resume Example

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OFFICE CLERK
Summary

I am Very Self-motivated/Driven . with proven track record of always being prompt , focused and always eager to learn knew skills

My Objective is to Obtain a Long-term employment as a highly motivated team player seeking a great career opportunity.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Microsoft software 6 years
  • Typing 7 years
  • Data Entry 5 years
  • Sales 3 years
  • Team Building 4 years
  • Cashier
  • Customer Service 4 Years
  • Faxing
  • Filing
  • Team Building 4
  • Microsoft software 6 Years
  • Sales 3
  • Professional and mature
  • Answer Phones
  • Typing 7
  • Customer service
  • Team management
  • First Aid/CPR
  • Organization
  • Communications
Experience
06/2018 to 02/2020
Office ClerkCompany Name － City, State
  • Answer Phones, Send Emails Correspondence, Make copies and File.
  • Typed, edited and formatted memos for employees, updating necessary information and working closely with multiple departments.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Maintained confidentiality regarding compensation, benefits and employee issues by handling confidential information and documentation with care.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Provided updates on hiring process to business leaders.
  • Assisted in organizing new hire orientations and onsite hiring events.
  • Implemented office efficiency improvements to streamline task delegation.
  • Responded promptly to customer questions via email, reducing phone inquiries .
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered excellent customer support and customer service experiences when interacting with large groups of people in busy office.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Complied with confidentiality regulations in handling customer information.
  • Transcribed documents using transcription aural equipment with high levels of initial accuracy.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Proofread and typed correspondence for business leaders.
01/2018 to 11/2018
Patient Care TechnicianCompany Name － City, State
  • Manage appointment, Data entry, Customer Service, Filing & Faxing Answering Phones.
  • Collected copays and account balance payments and updated account records.
  • Updated office calendars with new appointments and accommodated last-minute schedule changes.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on daily basis.
  • Contributed to success by accurately coordinating records, supplies and paperwork.
  • Supported clerical needs , taking messages, scanning documents and routing business correspondence.
  • Maintained front office cleanliness and organized supplies to increase task productivity.
  • Received and screened high volume of internal and external communications.
  • Answered office phone and emails to schedule appointments,
  • Promoting positive work environment through effective communication, active engagement and hands-on assistance.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Kept instruments and equipment clean and effectively sanitized.
04/2017 to 01/2018
Front End SupervisorCompany Name － City, State
  • Care for minor children 3 – 10 years of age, Meal prep, Household Clean up, assist with home work.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Organized and updated schedules to optimization coverage for expected customer demands.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
01/2016 to 08/2016
Cashier/Retail ClerkCompany Name － City, State
  • Provide assistance to customers, Stock Merchandise, Daily Count, Display Configurations, Cashier Care.com – Baby Sitter.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answered questions and offered advice.
  • Drove sales and add-on purchases by promoting specific item options to customers.
Education and Training
07/2017
High School DiplomaTorrington High School － City, State
2016
Office Assistant/ Customer Service Certificate of CompletionStone Academy － City, State
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Resume Overview

School Attended

  • Torrington High School
  • Stone Academy

Job Titles Held:

  • Office Clerk
  • Patient Care Technician
  • Front End Supervisor
  • Cashier/Retail Clerk

Degrees

  • High School Diploma
    Office Assistant/ Customer Service Certificate of Completion

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