Office Clerk Resume Example International Auto Logistics

OFFICE CLERK

Summary

Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and industry standards. Bringing superior communication and time management abilities.

Skills

Labor relations
Managing office supplies
Program file distribution
Travel administration
Inventory systems
Tracking documents
Transporting files
Data entry documentation
Sensitive material handling
Transmitting files

Directing visitors
Advanced MS Office Suite knowledge
Faxing documents
PC proficient
Back office operations
Routing packages
Inventory supplies
Administrative operations
Documentation and reporting

Experience

Office Clerk / International Auto Logistics - Lavonia, GA03/2016 - Current

Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
Complied with confidentiality regulations in handling customer information.
Completed, audited and updated administrative requirements related to application and onboarding process of candidates by maintaining database systems and spreadsheets.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Supported office clerical functions using word processing and other software, email and office machines.
Provided updates on hiring process to business leaders.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.

Office Manager / A1 Property Rentals - Helen, GA06/2010 - 01/2011

Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Oversaw office financial management, including AP/AR and payroll administration.
Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
Managed office inventory by maintaining documentation of stock.
Liaised directly with customers to meet needs and maintain satisfaction.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Elevated customer satisfaction ratings by resolving client and case issues efficiently.
Greeted visitors promptly and directed to correct locations.
Drafted internal documents and memoranda.

Administrative Assistant / Blue Field Floors - Cleveland, GA04/2003 - 01/2007

Tracked and submitted employee time sheets to accounting department for payroll processing.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Processed financial documents including contracts, expense reports and invoices.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
Arranged domestic and international travel, hotel and transportation needs for staff.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Managed building access and supplied key cards to employees and visitors.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.

Education and Training

North Georgia Technical College - Clarkesville, GAAssociate of Science

North Georgia Technical College - Clarkesville, GA06/2018

Resume Overview

Companies Worked For:

International Auto Logistics
A1 Property Rentals
Blue Field Floors

School Attended

North Georgia Technical College

Job Titles Held:

Office Clerk
Office Manager
Administrative Assistant

Degrees

North Georgia Technical College - Clarkesville, GA Associate of Science
North Georgia Technical College - Clarkesville, GA Associate of Science
North Georgia Technical College - Clarkesville, GA 06/2018

Office Clerk Resume Example

Resume Score: 80%

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