Office Cleaner Resume Example
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OFFICE CLEANER
Professional Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of [Industry] buildings, including bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and efficient approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Talented [Job Title] dedicated to maintaining strong customer loyalty with top-notch service. Organize and stock workstations to stay ready for any demand. Trained in food safety, allergy protocols and special dietary limitations. Energetic restaurant worker proficient in greeting guests, maintaining entryways and keeping server loads balanced for maximum efficiency. Effectively collect reservations, plan events and monitor daily dining staff performance. Team-oriented and efficiency-driven with superior work ethic and multitasking abilities.
Skills
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Work History
Office Cleaner | 12/2019 to Current
Healthcare Services Group - Clinton , MI
Healthcare Services Group - Clinton , MI
- Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
- Emptied trashcans and transported waste to collection areas.
- Inspected and maintained light fixtures, washed baseboards, and cleaned under furniture.
- Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Specialized in working with industrial cleaning products within strict safety procedures.
- Established and maintained clean and comfortable environments in dental buildings by vacuuming, cleaning windows and dusting.
- Examined 10 rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
- Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Kept bathroom facilities well-cleaned, stocked and properly maintained for staff and guests.
- Wiped down tabletops, chairs and condiment containers.
- Dusted all furniture and fixtures thoroughly and carefully.
Hostess | 05/2019 to 08/2019
The Clevelander Hotel - Miami Beach , FL
The Clevelander Hotel - Miami Beach , FL
- Assessed restaurant and lounge according to state and federal cleanliness standards.
- Conducted 30 minute dining room and server checks to assess readiness for expected customer loads.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special groups menus
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Assisted managers with quickly resolving service- and food-related issues.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Planned and executed 20-guest parties by organizing menus, spaces and special requests.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored dining room and guest flow to maximize table usage and minimize wait times
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating and food information.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Recorded available tables after seating each party
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored seating area and checked restrooms every couple hours to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Helped servers by taking drink and food orders.
- Checked and restocked server areas and organized and got change for front counter.
- Used cash registers and credit card machines to cash out customers, handling up to $200 in cash per event.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess/Server/Delivery Driver | 05/2016 to 05/2017
Roly Poly - City , STATE
Roly Poly - City , STATE
- Monitored dining room and guest flow to maximize table usage and minimize wait times
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Used cash registers and credit card machines to cash out customers, handling up to $50 in cash per event.
- Used Square to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
- Checked and restocked server areas and organized and got change for front counter.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms every couple of hours to keep spotless.
- Answered customer questions about hours, seating and food information.
- Helped servers by taking drink and food orders.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Education
Northside Christian Academy - City | High School Diploma05/2017
Brevard College - City, State | Associate of ScienceExercise Science
University of South Carolina - Aiken - City, State | Associate of ScienceExercise Science, Expected in 01/2022
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Resume Overview
School Attended
- Northside Christian Academy
- Brevard College
- University of South Carolina - Aiken
Job Titles Held:
- Office Cleaner
- Hostess
- Hostess/Server/Delivery Driver
Degrees
- Northside Christian Academy - City | High School Diploma
Brevard College - City , State | Associate of Science
University of South Carolina - Aiken - City , State | Associate of Science
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