(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.

  • Customer and client relations
  • Administrative Assistance
  • Greeting visitors
  • Scheduling
  • AP/AR proficiency
  • Advanced clerical knowledge
  • Data entry
  • 50 WPM typing speed
  • Recordkeeping
  • Excellent planner and coordinator
  • Information security
  • Office management
  • Workers' compensation knowledge
  • Travel coordination
  • Articulate and well-spoken
Olathe High School Olathe, CO Expected in : General Studies - GPA :
Guymon Adult Basic Education Guymon, OK, Expected in GED : - GPA :
Work History
Bluegreen Resorts - Office Bookkeeper
Atlanta, GA, 04/2019 - Current
  • Verified cash and credit payments daily.
  • Recorded deposits into Quickbooks, reconciled monthly bank accounts and tracked all expenses.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
Yale University - Administrative Assistant
Orange, CT, 07/2008 - 03/2018
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Monitored CEO's work calendar and scheduled appointments, meetings and travel.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Scheduled office meetings and client appointments for the Sales and Service departments
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Drafted professional business memos, letters and marketing copy to support business objectives and growth.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Maintained complex digital filing system for financial information.
  • Maintained staff directory and company policy handbook for human resources department.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and responsiveness of customer service department.
  • Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Executed record filing system to improve document organization and management.
  • Processed invoices and expenses.
  • Managed accounts payable and receivable for the business office grossing over $2,000000.00 per year.
  • Offered office-wide Evosus software support and training, including troubleshooting issues and optimizing usage.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
Beer Barn - Retail Manager
City, STATE, 08/2005 - 07/2008
  • Assisted in recruiting, hiring and training of team members.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Cultivated customer loyalty to enhance retention by delivering outstanding service.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Organized meetings and ensured proper set-up of instructional platforms.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Created visual store strategy based on market trends.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Answered questions about store policies and concerns to support positive customer experiences.

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Resume Overview

School Attended

  • Olathe High School
  • Guymon Adult Basic Education

Job Titles Held:

  • Office Bookkeeper
  • Administrative Assistant
  • Retail Manager


  • GED

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