office automation clerk resume example with 7+ years of experience
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
To continue to provide outstanding service to the local Marine Corps community through development of its children while contributing to the success of the future generations.
Results-oriented, high energy professional with excellent communication skills, the ability to multi-task, supervise and manage employees, and all aspects of customer service and problem resolution through previous employment experience. Strong level of discretion, professionalism, personal ownership and attention to detail. |
Mantech International Corporation – Allen, TX
- Managed travel trainings and credit card applications for Bridgeport personnel.
- Maintained SDS binder.
- Facilitated communication through effective management of incoming correspondence, including phone calls, emails and letters.
- Input enrollment data into system using CYMS , adhering to all procedures to keep information private.
- Responded promptly to customer questions via email.
- Monitored office supply use and stock levels, placing replenishment orders as needed.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Updated all procedures and processes to include SOPs, protocols and MCO 1710.30 manuals for use by all administrative personnel.
- Developed organizational filing systems for confidential customer records, reports, and files.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Assisted on special projects, such as KOA accreditation and Multidisciplinary inspections.
- Encourages morale by implementing a plaque program and creation of awards.
- Prepares and maintains assigned reports such as Military Child Care waitlist.
- Proofed documents to keep all correspondence free of grammatical errors.
- Experienced with Microsoft Word, Excel, Outlook, Office 365, Publisher
- Maintains ratio, informs and answers questions regarding programs and services.
- Reports to Command School Liaison Officer regarding to enrollments.
- Submits maximo requests.
- Assists with sanitation, health, safety, and fire inspections.
Ulta Salon, Cosmetics & Fragrance, Inc. – Santa Maria, CA
- Cut and styled natural, artificial, colored or textured hair.
- Responded to customer inquiries by phone, email, and in person.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Attended classes to remain current on hair products and styles to employ latest techniques and treatments.
- Set pricing structures according to market analytics and emerging trends.
- Maintained functional and orderly building areas to deliver professional appeal to customers.
Blue Yonder – Rockville, MD
- Oversight of facility operations, ensuring customer satisfaction, managing, and scheduling employees.
- Opened salon to prepare for daily demands by setting up registers, counting totals, and organizing all needed supplies.
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Consulted with customers to understand needs and recommend professional hair services.
- Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
- Conducted regular meetings to brief employees about salon's success and announce sales goals.
- Focused on retaining clients by keeping client report cards, which detailed personal services and purchases.
- Managed all areas of salon operations, including appearance, performance and sales of products.
- Oversaw customer appointment calendar.
- Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes, and style preferences.
- Enforced state safety procedures in accordance with facility policies and government regulations.
Serbus Financial Group – City, STATE
- Brief clientele on life insurance policies through Liberty Mutual.
- Set up new accounts and listed personal, demographic and payment information in system.
- Educated customers on services, meeting individual needs.
- Handled inbound telephone calls from interested customers.
- Maintained and recorded customer information in database.
- Trained new hires and led large team of off-shore telemarketers.
- Made appointments with interested customers according to schedule availability.
- Contacted private individuals by telephone to solicit sales.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Provided timely, courteous. and knowledgeable responses to information requests.
Lorain County JVS - Oberlin, OH
Liberty - Lynchburg, Virginia
MCCS Employee of the Quarter July- September 2020
MCAGCC MSA Scholarship Application 2020-2021
Parent Advisory Board member 11/2019-Current
Church Nursery Volunteer 04/2010-Current
VBS Volunteer Walker Baptist 06/2019- Current
Family Readiness Program Volunteer 08/2018-Current
VLS Complete in the following:
- Child Abuse & Prevention
- Child Abuse Identification & Reporting
- Positive Guidance
- Safe Environments
- Healthy Environments
- Learning Environments
- Physical Environments
- Cognitive Development
- Creative Expression
- Self and Cultural Understanding
- Sexual Development & Behavior in Children and Youth
- Supporting Children with Challenging Behaviors
NPPS Playground Inspector
Food Safety Manager's & Supervisor's Course
Food Handlers Course
CPR and First Aid Certified
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Resume Overview
School Attended
- Lorain County JVS
- Liberty
Job Titles Held:
- Office Automation Clerk
- Hair Stylist
- Salon Manager at Mastercuts
- Telemarketer
Degrees
- Cosmetology License
- Some College (No Degree)
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