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office asssistant coordinator resume example with 7 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Qualified in customer service, money handling and strategizing. Positive, upbeat and professional attitude toward workers, managers and guests. Talent for calmly managing fast-paced, high-volume work with continuous demands. Clear communicator and strong collaborator with great problem-solving abilities.

Skills
  • Employee Training and Supervision
  • Cash Handling
  • Multitasking and Organization
  • Time Management and Prioritization
  • Calm and Professional Under Pressure
  • Priority management
  • GPS and route planning
  • Safety and compliance
  • Transportation
  • MS Office
  • Office administration
  • Good telephone etiquette
Education
Florida Career College West Palm Beach, FL, Expected in 2022 Associate of Arts : Business Office Administartion - GPA :
Palm Beach Lakes High School West Palm Beach, FL Expected in 05/2015 High School Diploma : - GPA :
  • Elected to President for 21 Pearls in 2015.
Certifications
  • PST - Public Safety Telecommunicator
  • First Aid/CPR Certified
  • Microsoft office Training - Aug. 19, 2014/May 01, 2015
  • CNP - Certified Notary Public
Work History
Cat5 Security Services - Office Asssistant/Coordinator
City, STATE, 01/2022 - 08/2022
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Gathered and organized materials to support operations.
  • Coached employees through day-to-day work and complex problems.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered data, generated reports and produced tracking documents.
  • Entered and maintained departmental records in company database.
  • Managed filing systems for electronic and hard copy documents to keep organized records.
  • Maintained master schedule and set up appointments.
  • Oversaw technical, operational, clerical and customer service support activities.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Brinks W.P.B - Driver Guard/Messenger Specialist
City, STATE, 10/2016 - 12/2021
  • Supervised work of contracted employees to keep on task for timely completion.
  • Developed and maintained courteous and effective working relationships.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Worked with customers to understand needs and provide excellent service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Properly documented all specimens received using handheld device.
Turnkey Auto Group - Call Center Customer Service Specialist
City, STATE, 01/2016 - 09/2016
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Answered average of Seventy calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Provided ongoing guest service.
  • Responded proactively and positively to rapid change.
  • Implemented and developed customer service training processes.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
Okeechobee - Subway/Sandwich artist
City, STATE, 05/2015 - 12/2015
  • Assisted customers in choosing menu items by providing food complementing information.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Greeted guests, promoted specials and took orders.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accomplishments
  • I volunteered my services in: Fast food restaurants. Teens against alcohol and drugs programs Boys & Girls Clubs/ Salvation Army School fundraisers. Girls and women groups.

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Resume Overview

School Attended

  • Florida Career College
  • Palm Beach Lakes High School

Job Titles Held:

  • Office Asssistant/Coordinator
  • Driver Guard/Messenger Specialist
  • Call Center Customer Service Specialist
  • Subway/Sandwich artist

Degrees

  • Associate of Arts
  • High School Diploma

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