Office Assistant Secretary resume example with 7+ years of experience
Jessica Claire
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Professional Summary
Personable Office Assistant with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping. Excels in telephone support and greeting arriving visitors. Reliable and professional worker dedicated to fantastic service.
Skills
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Work History
Office Assistant Secretary, 09/2019 - 09/2021
Lkq – Hutchins, TX,
Lkq – Hutchins, TX,
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying and distributing mail.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
Sales Associate, 04/2019 - 09/2019
Fedex Ground Ph Us – New Brighton, MN,
Fedex Ground Ph Us – New Brighton, MN,
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Provided positive first impressions to welcome existing, new and potential customers.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Developed, marketed and sold full range of products and support services.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Package Handler, 04/2018 - 06/2019
Lkq – Jackson, MS,
Lkq – Jackson, MS,
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Handled inventory control and cycle counting procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed and loaded packages into correct trucks.
- Removed debris and hazardous materials from packing area to avoid contamination.
Sales Associate, 03/2014 - 12/2018
Harbor Freight – City, STATE,
Harbor Freight – City, STATE,
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Developed, marketed and sold full range of products and support services.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Increased sales by offering advice on purchases and promoting additional products.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Education
Certificate: Medical Billing & Coding, Expected in 04/2016
Summit College - Colton, CA,
Summit College - Colton, CA,
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Resume Overview
School Attended
- Summit College
Job Titles Held:
- Office Assistant Secretary
- Sales Associate
- Package Handler
- Sales Associate
Degrees
- Certificate
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