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office assistant sales associate resume example with 2+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Professional and well-grounded office team member with superior clerical skills and Photo expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, and keeping the office stocked and tidy. Performance-driven Sales professional with stellar record of accomplishment in connecting with all customers and driving remarkable soldier photo sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Skills
  • Office reception
  • Office supplies ordering
  • Associated Press style proficiency
  • Merchandising knowledge
  • Cash handling accuracy
  • Dispute mediation
  • Inventory control procedures
  • Reliable and punctual
  • Outgoing personality
  • Product Sales
  • Cash register operation
  • Excellent communication skills
Experience
01/2020 to Current Office Assistant/Sales Associate Lkq | Holland, MI,
  • Set up precise photographic measurements and control equipment.
  • Carefully maintained over $1,000 worth of studio equipment.
  • Assisted imaging team members with product styling, prep and post production.
  • Explained price and package details to customers.
  • Monitored studio for adequate quantities of supplies.
  • Collaborated successfully with variety of personalities and work styles.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Supported special projects upon request from the department manager.
  • Completed daily checklists to maximize the efficiency of photo department operations.
  • Answered phone calls daily and pleasantly welcomed visitors to office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Processed orders through system and coordinated product deliveries.
  • Offered product and service consultations and employed upselling techniques.
  • Negotiated and closed deals with minimal oversight.
  • Prepared cash deposits with zero discrepancies.
  • Stayed up to date on store promotions, payment policies and security practices.
11/2019 to 05/2020 Sales Associate/Cashier TadsenSmoothie Maxx | City, STATE,
  • Placed new supply orders for parts and tools.
  • Received food orders from patients and families, and explained offerings.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Organized food items on serving trays and in carry-out packages in preparation for delivery of completed orders to customers.
  • Washed, peeled, cut and measured recipe ingredients.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Served drinks and prepared specialty beverages.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Monitored and counted food stock and supplies to reorder on time.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Replenished inventory with focus on addressing customer needs.
  • Assisted customers based on currently available product, promotional and policy information.
03/2016 to 03/2017 Server/Hostess Cheddar's Scratch Kitchen | City, STATE,
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Processed customers' payments and provided receipts.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Rearranged tables and chairs, located or rolled extra silverware to prepare for large groups.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Education and Training
Expected in 05/2019 to to High School Diploma | Hallie Turner Private School , , GPA:

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Resume Overview

School Attended

  • Hallie Turner Private School

Job Titles Held:

  • Office Assistant/Sales Associate
  • Sales Associate/Cashier
  • Server/Hostess

Degrees

  • High School Diploma

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