office assistant resume example with 19 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • QuickBooks
  • Product organization
  • Billing and invoicing
  • Database entry
  • Schedule management
  • Power and hand tools
  • Change-over experience
  • Updating logs
  • Operating forklift
  • Cycle counting proficiency
  • Inventory control procedures
  • Quality Control
Office Assistant, 06/2022 to Current
Carter Lumber IncReno, PA,
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Warper Operator, 08/XXX to 05/2022
United Family Of StoresHereford, TX,
  • Tended to multiple machines at once, monitoring operations and adjusting settings to maintain production levels.
  • Cleaned and lubricated machines using air hoses, cleaning solutions, rags and grease guns.
  • Replenished supplies with full packages to keep production moving smoothly.
  • Calibrated machines, input proper instructions and adjusted speed, tension and heat controls.
  • Inspected final products to verify conformance with specifications and assign grades.
  • Documented production data in daily logs and discussed levels with supervisor to optimize approaches.
  • Repaired and replaced worn and defective parts or components using hand and power tools.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Stocker, 09/2016 to 08/XXX
Terex CorporationThomasville, PA,
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Updated product labels to reflect accurate pricing.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
Parts Packer, 05/2013 to 09/2016
Check 'N GoMadison, WI,
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Verified labels for appropriate order numbers and item specifications.
  • Reported safety or workflow concerns to leadership for further investigation.
  • Accomplished production goals by working with speed and accuracy.
  • Assembled customer orders from stock and packed items in boxes.
  • Sealed containers or materials using glues, fasteners and tape.
Customer Service Representative, 03/2009 to 05/2013
Advance Auto PartsBrookfield, WI,
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
Parts Puller, 06/2004 to 03/2009
Advance Auto Parts Distribution CenterCity, STATE,
  • Pulled customer-requested parts in warehouse and retail store and packaged for customers.
  • Inspected pulled parts for defects, damage or deterioration caused by long-term outside storage.
  • Maintained neat, clean, secure, well-organized and safe warehouse to easily locate parts.
  • Scanned, identified and labeled parts via handheld scanner and interfaced with computerized inventory system to support inventory tracking.
  • Monitored and maintained parts warehouse inventory, identified low stock items and arranged for immediate replenishment.
  • Loaded completed orders on pallets according to delivery numbers.
  • Picked products using RF scanner to fill orders.
  • Operated electric tow motor to pick up and deliver packages and containers to production line.
Education and Training
High School Diploma: , Expected in 05/2001
Clover High School - Clover, SC
: Comparative Psychology, Expected in
Gaston College - Dallas, NC

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Resume Overview

School Attended

  • Clover High School
  • Gaston College

Job Titles Held:

  • Office Assistant
  • Warper Operator
  • Stocker
  • Parts Packer
  • Customer Service Representative
  • Parts Puller


  • High School Diploma
  • Some College (No Degree)

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