Office Assistant Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Efficient Office Assistant with 2 years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.

  • Meticulous attention to detail
  • Dedicated team player
  • Time management
  • Strong problem solver
  • Strong interpersonal skills
  • Self-starter
Education and Training
La Mirada High School La Mirada, CA, Expected in 06/2013 High School Diploma : - GPA :
Cypress College Cypress, CA Expected in 11/2016 : - GPA :
County Of Lake, California - Office Assistant
Lake County, CA, 12/2018 - 09/2020
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Processed credit applications, resale certificate, and credit card authorizations forms paperwork efficiently to support smooth office procedures.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Dispersed incoming mail to correct recipients throughout office.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Routed agreements, contracts and invoices through signature process.
  • Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, managed correspondence, answered approximately 150 telephone calls daily and tracked documentation.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Sunrise Senior Living - Receptionist
Florham Park, NJ, 02/2018 - 12/2018
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Answered calls to help over 150 customers each day.
  • Managed 4-line system to handle more than 150 incoming calls per day.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Wood Ranch BBQ Grill - Hostess Trainer / Catering Server
City, STATE, 07/2014 - 02/2018
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Collaborated with hosts to educate 12 employees on menu and procedural changes.
  • Developed and standardized new recipes to diversify kitchen offerings.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Supervised team of 12 employees in restaurant establishment, maintaining positive and productive atmosphere to enhance employee experience.
  • Answering phone calls.
  • Ensure that the front of the house was clean/organized.
  • Be of service to servers who needed an extra hand.
  • Deliveries (packed, delivered, set up).
  • Accommodating to all guest (elderly, children, and special need).
Glory Of Paradise - Professional Entertainer
City, STATE, 01/2013 - 12/2017
  • Improvised fun and engaging answers to questions from young children and parents.
  • Stayed in peak physical condition to maintain capability for handling long hours in heavy, hot costumes.
  • Entertained audiences through cheer routines, dances and personal post-event contact.
  • Stayed in character throughout photo sessions to give fans memorable experiences.
  • Incorporated feedback from choreographer to improve upon and add dimension to upcoming performances.
  • Worked closely with others to teach new techniques in polynesian artistry.

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • La Mirada High School
  • Cypress College
Job Titles Held:
  • Office Assistant
  • Receptionist
  • Hostess Trainer / Catering Server
  • Professional Entertainer
  • High School Diploma