Office Assistant Resume Example Company Name

OFFICE ASSISTANT

Professional Summary

Administrative Assistant with over 6 years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.

Skills

Office administration
Spreadsheet management
Correspondence Handling

AP/AR understanding
Invoice Processing
Credit and Collections

Work History

December 2015-February 2019Office Assistant | Company Name | City, State

Responded to customer requests for products, services and company information.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Sent notices to employees regarding expiring documentation.(Driver license, Medical cards, TABC)
Completed CDL employee employment verifications prior to hire.
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Delivered friendly assistance with CDL new hires throughout interviewing and hiring process.
Processed payments and documented account changes for financial accuracy and transparency.
Greeted numerous visitors, vendors and interview candidates.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Developed and maintained spreadsheets in Excel to track and chart information such as Motor Vehicle Records and Commercial Vehicle Drivers.
Scanned and maintained confidential employee information and records, including new hire paperwork, and background checks.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.

May 2011-June 2013Customer Service Associate | Company Name | City, State

Entered customer interaction details to track requests, document problems and record solutions offered.
Provided management with daily log report on calls, complaints, resolutions, order statuses, and escalations.
Educated customers on product and service details and information.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.

August 2007-May 2010Certified Nursing Assistant | Company Name | City, State

Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Delivered individualized patient care by recording vital signs, documenting observations, administering custom treatments and evaluating patient needs.
Supported ambulation and physical therapy needs by conducting planned exercise routines.

August 2006-January 2009Youth Leader | Company Name | City, State

Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Communicated with parents about campers' activities and reported concerns and suggestions to YMCA office.
Supervised pre-planned field trips and followed established safety guidelines to minimize campers' accident and injury risks.
Followed established emergency procedures to enable best possible resolution of incidents.
Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation.
Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Transported and escorted program participants to and from activities and on field trips.

Education

May 2005High School Diploma: Manor High School, City, State

Expected in December 2021Associate of Arts: Criminal JusticeAustin Community College, City, State

Resume Overview

School Attended

Manor High School
Austin Community College

Job Titles Held:

Office Assistant
Customer Service Associate
Certified Nursing Assistant
Youth Leader

Degrees

High School Diploma :
Associate of Arts : Criminal Justice

Office Assistant Resume Example

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