office assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Efficient Office Assistant with 12 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

  • Insurance billing
  • Cash transactions
  • Proficient in [Microsoft]
  • Inventory
  • Sales
  • Scheduling
  • Spanish speaking
  • Dental terminology knowledge
  • Insurance eligibility verifications
  • Advanced MS Office Suite knowledge
  • Strong problem solver
  • Billing and coding
  • Schedule management
  • Strong interpersonal skills
  • Proofreading
  • Meticulous attention to detail
  • Self-starter
  • Inventory Management
  • Time management
  • Professional and mature
  • Front office management
  • Technologically savvy
  • Conflict management
  • Resourceful
Receptionist/Office Assistant, 12/2021 to Current
Cox EnterprisesSan Diego, CA,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Scheduled appointments and maintained and updated appointment calendars.
Office Assistant, 01/2018 to 05/2018
Motion RecruitmentFort Collins, CO,
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Office Receptionist, 08/2014 to 12/2017
CalivaCulver City, CA,
  • Answering calls and scheduling or cancelling appointments.
  • Customer service.
  • Verifying patient insurance.
  • Billing insurance/ patients.
  • Managing correct report of ledger and finances.
  • Creating and Maintaining proper order of patient files.
  • Keep track of workers time cards.
  • Answering and returning phone calls.
  • Scheduling and cancelling appointments.
  • Entering patient information onto computer data base.
  • Taking patient pretest promptly and accurately.
  • Managing correct report of ledger, and closing out precisely.
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Rendered information to callers and drafted office emails.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Scheduled and confirmed appointments.
  • Checked Medical and PPO Insurance documents for proper formatting, grammar and spelling with Softdent and Cagedent.
  • Assisted 25 visitors per day by directing to appropriate personnel and answering average of 80 calls and emails daily.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Sales Associate, 09/2010 to 05/2012
Foot LockerGreenville, NC,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Prepared cash deposits up to $1,00 with zero discrepancies.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Cashier, 11/2009 to 12/2010
Bath And Body WorksCity, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved issues with cash registers, card scanners and printers.
  • Inspected items for damage and obtained replacements for customers.
  • Processed 100 transactions per day with exceptional accuracy.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Operated cash register, collected payments and provided accurate change.
Education and Training
Paralegal Certification : Pararalegal Studies, Expected in 11/2020 to Downey Adult School - Downey, CA
: Criminal Justice, Expected in to Azusa Pacific University - Azusa, CA
High School Diploma: , Expected in to California State University - Los Angeles,

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Resume Overview

School Attended

  • Downey Adult School
  • Azusa Pacific University
  • California State University

Job Titles Held:

  • Receptionist/Office Assistant
  • Office Assistant
  • Office Receptionist
  • Sales Associate
  • Cashier


  • Paralegal Certification
  • Some College (No Degree)
  • High School Diploma

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