To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Customer service professional experienced with inbound and outbound customer service and collections. Personable personality that helps avoid call escalations. Proactive CSR with expertise delivering support services and resolving customer complaints. Trained in support software and deescalation techniques. Demonstrated competencies in operating multi-line phone systems, taking orders and updating documentation. Experienced CSR with over 6 years of experience in Customer Service Industry. Excellent reputation for resolving problems and improving customer satisfaction.
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