office assistant resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

  • Fast leaner
  • Follows directions the first time
  • On time
  • Easy going and flexible
  • Team player
  • Physically strong
  • Hardworking
  • Exceptional communicator
  • Self-directed
  • Customer service-focused
  • Customer-oriented
  • Organized
  • Decision making skills
  • Excellent oral and written communication
  • English language fluency
Office Assistant, 05/2018 to 11/2019
Cox EnterprisesBordentown, NJ,
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Dispersed incoming mail to correct recipients throughout office.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Answered approximately 20 or more phone calls daily and pleasantly welcomed visitors to office.
Onsite Property Manager, 03/2016 to 01/2018
Firstservice ResidentialFort Mill, SC,
  • Reviewed all leases to guarantee proper level of service for tenants.
  • Maintained accurate records of all correspondence with and from tenants.
  • Monitored common areas for cleanliness and safety.
  • Maintained accurate and updated websites and printed materials.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Maintained tenant relations with regular tenant visits and phone calls.
  • Collected monthly assessments, rental fees, deposits and all other payments.
  • Monitored and documented all income, including delinquencies.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Implemented processes to provide residents benefits of clean, safe and well-maintained community.
  • Executed leases with new and returning tenants, collecting all pertinent information including background investigations and credit checks.
  • Contacted tenants to collect overdue rent or to discuss other important issues.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Handled resident complaints and expedited all maintenance requests.
  • Notified property manager when change in existing tenants circumstances might affect continued eligibility.
  • Updated tenant and unit information to keep current in housing database.
  • Collected and maintained careful records of rental payments.
  • Conducted apartment tours for potential tenants and answered any questions.
Housekeeper, 04/2010 to 11/2014
Story County Medical CenterNevada, IA,
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
  • Replenished hotel amenities such as drinking glasses and writing supplies.
  • Supplied guests with extra towels and toiletries when requested.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
  • Swept and vacuumed floors, hallways and stairwells.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Replaced sheets and pillowcases daily and used hospitality corners on all beds.
  • Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education and Training
GED: , Expected in 05/2010
Sacramento Community Based Coalition - Sacramento, CA
: Cosmetology, Expected in
Marinello School of Beauty - Sacramento, CA
Bachelor of Arts: Business Administration, Expected in 2024
National University - La Jolla, CA

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Resume Overview

School Attended

  • Sacramento Community Based Coalition
  • Marinello School of Beauty
  • National University

Job Titles Held:

  • Office Assistant
  • Onsite Property Manager
  • Housekeeper


  • GED
  • Some College (No Degree)
  • Bachelor of Arts

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