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office assistant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Efficient Office Assistant with 23 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Well-rounded Office assistant possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Polite and attentive Office assistant/billing offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Appointment Scheduling
  • Organizing and Categorizing
  • Verbal and Written Communication
  • Mail Management
  • Prioritizing Work
  • Customer Service
  • Mail Sorting and Distribution
  • Calendar Management
  • Data Entry
  • Clerical Support
  • 30+ wpm Typing Speed
  • Data Gathering
  • Mail Sorting and Routing
  • Switchboard Operation
  • Flexible and Adaptable
  • Attention to Detail
  • Reliable and Punctual
  • Editing and Proofreading
  • Prioritization and Time Management
  • Service-Oriented
  • Self-Motivated
  • Multitasking and Prioritization
  • Service Oriented
  • Materials Organization
Experience
06/11/08 to Current
Office Assistant Butler Machinery Pickrell, NE,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Answered phone calls and welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Conducted office inventory checks and requested restock of supplies.
  • Dispersed incoming mail to correct recipients throughout office.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Answered telephones, directed calls and took messages.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Delivered messages and ran errands.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Copied, sorted and filed records of office activities and business transactions.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Typed, formatted and edited correspondence and other documents.
  • Computed, recorded and proofread data or reports.
  • Completed and mailed contracts, invoices or checks.
  • Inventoried and ordered materials, supplies and services.
06/2007 to 06/2008
Office Clerk Harsco Corporation King Of Prussia, PA,
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Managed client communication, scanning documents and distribution of mail.
  • Contacted customers regarding account updates and potential problems.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Transcribed documents and maintained high levels of accuracy.
  • Answered phone calls and welcomed visitors to office.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Maintained business records by updating customer information.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Dispersed incoming mail to correct recipients throughout office.
07/1999 to 08/2003
Office Secretary DOUGLAS INTERNAL MEDICINE City, STATE,
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Transcribed documents and maintained high levels of accuracy.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Sent and distributed mail and parcels.
Education and Training
Expected in 05/2006 to to
CERTIFICATE: IMAGING TECH ASSISTANT
WIREGRASS - ALMA, GA ,
GPA:
Expected in 05/2001 to to
High School Diploma:
COFFEE HIGH SCHOOL - DOUGLAS, GA ,
GPA:
Additional Information
  • REFERENCES:
  • CILICIA PAIR XXX-539-4016- CO WORKER FOR 15 YEARS
  • RYAN JOHNSON XXX-253-7626
  • STAN SINCLAIR - FORMER BOSS XXX-389-8610
  • JONNA PEARCE - SUPERVISOR 5+YEARS XXX-381-4486

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Resume Overview

School Attended

  • WIREGRASS
  • COFFEE HIGH SCHOOL

Job Titles Held:

  • Office Assistant
  • Office Clerk
  • Office Secretary

Degrees

  • CERTIFICATE
  • High School Diploma

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