office assistant resume example with 2+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Efficient Office Assistant with 4 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Reliable office assistant skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat and service-oriented attitude toward completing tasks. Well-rounded possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands. Polite and attentive offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Excel Spreadsheets
  • Data Entry
  • Calendar Management
  • Meeting Planning
  • Scheduling Meetings
  • Time Management
  • Mail Management
  • Prioritizing Work
  • Appointment Scheduling
  • Documentation and Reporting
  • Customer Service
  • Issue Resolution
  • Information Confidentiality
  • Verbal and Written Communication
  • Organizing and Categorizing
  • Mail Sorting and Distribution
  • Microsoft Office
  • QuickBooks Expert
  • Attention to Detail
  • Record Sorting and Filing
  • Outgoing Mail Preparation
  • Self-Motivated
  • Problem-Solving
  • Creative Thinking
  • Office Supply Management
  • Team Collaboration
  • Materials Organization
  • Reliable and Punctual
  • Flexible and Adaptable
  • Multitasking and Prioritization
  • Microsoft Powerpoint
  • Microsoft Excell
  • SAP
  • HighJump
Education and Training
Santiago Chamber of Commerce And Production Santiago, Dominican Republic, Expected in 05/XXX7 Technical Education : Credit And Collection Management - GPA :
John F Kennedy Institute of Languages Santiago, Dominican Republic , Expected in 06/XXX6 English Course : English Education - GPA :
UTESA Santiago, Dominican Republic, Expected in : Bachelor of Science in Business Administration - GPA :
Arkansas State Highway Transportation Department - Office Assistant
Conway, AR, 06/2022 - 03/2023
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Managed client communication, scanning documents and distribution of mail.
  • Contacted customers regarding account updates and potential problems.
  • Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Answered phone calls and welcomed visitors to office.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained business records by updating customer information.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Scheduled loads according to priority and available equipment.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reported delays, accidents or other traffic and transportation situations.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Handled sensitive and confidential employee information with complete discretion.
  • Processed onboarding paperwork for new hires and rehires.
  • Processed employee status changes, keeping human resources systems and employee records up to date.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Developed and maintained training materials and benefits packets for new hires.
  • Assisted with planning, organizing and coordinating company events.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Scheduled appointments, meetings and conferences with employees to discuss and mitigate personnel issues.
  • Managed office inventory and placed new supply orders.
  • Coded and entered daily invoices with in-house accounting software.
  • Make logistical arrangement for deliveries.
  • Processing and printing invoices.
  • Perform data entry.
C&S Family Of Companies - Quality Control Inspector
Amherst, MA, 01/2021 - 08/2021
  • Examined products and materials for defects or deviations to remove or discard non-conforming items.
  • Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
  • Recommended improvement measures to production process to meet quality control standards.
  • Trained newly hired employees by explaining company procedures, job duties and performance expectations.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Adhered to safety protocols to minimize equipment damage and avoid injuries.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Notified supervisors or other relevant personnel of test or production issues.
  • Compared product and materials colors, shapes, textures and grades with predetermined templates.
  • Marked materials with grade or acceptance status.
  • Selected samples for use as test models.
  • Matched arriving materials with purchase orders, submitted discrepancy forms as necessary.
  • Noted changes during testing in project documentation.
Landry's - Accounting Assistant
South Plainfield, NJ, 03/2020 - 12/2020
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
  • Received payments from customers via cash, check and credit cards to pay company invoices.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
  • Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
  • Verified and posted account transactions to prepare checks and maintain accounting ledgers.
  • Coded invoices and other records to maintain organized and accurate records.
  • Utilized automation system to process payments and invoices to streamline transactions.
  • Received and recorded cash, checks and transfers.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Matched orders with invoices and recorded required information.
  • Prepared and processed payrolls.
  • Supervised daily operations in accordance with company policies and procedures.
  • Handled cash, EBT, WIC and credit/debit cards.
  • Handled payment to suppliers and register all the record at the end of the shift.
  • Register new employees and file the documents.
Spanish :
Native/ Bilingual
Negotiated :
English :
Negotiated :

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Resume Overview

School Attended

  • Santiago Chamber of Commerce And Production
  • John F Kennedy Institute of Languages

Job Titles Held:

  • Office Assistant
  • Quality Control Inspector
  • Accounting Assistant


  • Technical Education
  • English Course
  • Some College (No Degree)

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