office assistant data entry resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Professional and well-rounded Medical Office Assistant with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Effectively and seamlessly handling administrative tasks by coordinating mail, records and patient schedules. Versatile Office Assistant with [Number]-year background in [Type] settings. Familiar with security, service and clerical standards. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Skills
AS/400
Mail management
Professional and mature
Dedicated team player
Detailed meeting minutes
Insurance eligibility verifications
Inventory Management
Report development
Strong interpersonal skills
Medical terminology
Meticulous attention to detail
Strong problem solver
Schedule management
Understands grammar
Advanced MS Office Suite knowledge
Workers' compensation knowledge
Billing and coding
Patient relations
Medical software applications
Medical records management
Knowledge of HIPAA regulations
Healthcare coding competency
Transcription
Bookkeeping
Data entry
Understands medical procedures
Medical billing
Charting expertise
Stocking supplies
Patient scheduling
Front desk operations
Referral verification
Telephone etiquette
Proficient in Microsoft Word, Excell, and Power Point
Patient callbacks
Technologically savvy
Records management
Organizational skills
Communication
Spreadsheet management
Collecting information
File management
Data transcription
Email communications
Advanced clerical knowledge
Time management
Education and Training
Indiana University - Purdue University IndianapolisIndianapolis, INExpected in 10/2019 ā āBachelor of Science:Psychology - GPA:
Psychology Club Member
National Society of Collegiate Scholars Member (NSCS)
Psi Chi International Honor Society in Psychology Member(Psi Chi)
Golden Key International Honour Society Member (Golden Key)
Alpha Beta Kappa Honor Society (ABK)
Magna cum laude graduate
Major in Psychology in Behavior Analysis
Minor in Early Childhood Development
Completed coursework in , Child and Adolescent Psychology and Clinical Psychology
Concentration in Exceptional Needs Children, Autism Spectrum Disorders in Young Children and Personality Development
Holmes Community CollegeGrenada MS, Expected in 07/2005 ā āCertification :Medical Office Technician - GPA:
Completed coursework in Medical Terminology, Billing and Coding and Anatomy and Physiology
Experience
MS Home Care - Office Assistant/Data Entry City, STATE, 09/2011 - 07/2013
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Automated office operations to manage client correspondence, record tracking and data communications.
Served as central point of contact for all outside vendors needing to gain access to building.
Managed office paperwork, including scanning documents and routing business correspondence.
Greeted visitors or callers daily to handle questions or direct to appropriate staff.
Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Updated databases with patient data, verified changes in information and maintained 98% accuracy.
Maintained business records by updating customer information.
Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
Performed medical transcription duties.
CCMC Rural Health Clinic - Medical Office Technician City, STATE, 07/2004 - 06/2009
Oversaw office inventory by restocking supplies and submitting purchase orders.
Sorted and distributed business correspondence to correct department or staff member.
Reviewed data for deficiencies or errors and corrected any incompatibilities.
Proofread documents and corrected errors in grammar, spelling and punctuation.
Filed and stored completed documents on computer hard drives and maintained computer filing systems to store, retrieve, update and delete documents.
Accurately entered data in numerical and alphabetical order.
Complied with security policies and kept information confidential.
Formatted digital documentation by changing font size, indentations and spacing.
Transcribed notes from records department and compiled into reports for submission to the billing department department.
Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Answered 100+ calls per day to assist with customer questions and concerns.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Answered multi-line phone system and directed callers to requested personnel and departments.
Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Trained new staff on office procedures, insurance processes and medical terminology.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Prepared and sent financial statements to support bookkeeping functions.
Followed infection control procedures to protect patients and staff in waiting area.
Handled correspondence, managed files and performed other clerical duties for office staff.
Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Called patients to confirm scheduled appointments and obtain additional details.
Checked patients in and out for appointments and collected co-payments.
Entered patient information into system, including insurance, demographics and health history.
Straightened up waiting room to maintain neat and organized space.
Informed patients of financial responsibilities prior to rendering services.
Protected patients by observing strict HIPAA guidelines.
Processed patient payments and scanned identification and insurance cards.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Gathered, transcribed and typed medical information into charts.
Compiled physical and digital documents, charts and reports.
Took messages from patients and promptly relayed to appropriate staff.
Handled office supply ordering, including ink cartridges, toner and paper
Conducted patient intake interviews to collect medical information and insurance details.
Observed and recorded vital signs and reported changes to physicians or nurses.
Monitored medical supply inventory to ensure consistent availability of critical items.
Contributed to office operations by triaging patients by severity of medical complaint.
Performed preliminary physical tests to accurately record results in patient history summary.
Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Organized charts, documents and supplies to maintain team productivity.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Scheduled appointments for patients via phone and in person.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Contacted pharmacies to submit and refill patients' prescriptions.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Oktibbeha County Humane Society - Assistant Office Manager and Animal Technician City, STATE, 05/2002 - 07/2004
Enforced company policies and procedures to strengthen operational standards across departments.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Promoted optimal animal health by feeding and watering on regular schedule.
Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
Followed consistent safety procedures, including maintaining visible animal identification and checking tags to minimize care errors.
Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
Euthanized sick or aging animals to maintain stock health.
Maintained clean and orderly play yards, kennels and cages.
Collected and documented animal information such as weight, size, physical condition and food intake.
Unloaded and organized supplies and product inventory.
Identified animal health concerns and discussed problems with owners.
Ordered, received, unloaded and stored feed and supplies for animals under care.
Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
Observed animals and conducted examinations to identify signs of injury, illness or disease.
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Resume Overview
School Attended
Indiana University - Purdue University Indianapolis