office assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Reliable employee seeking Clerk Revenue Commission-Full Time Contract. Excellent reputation for resolving problems and improving customer satisfaction. Offering excellent communication and good judgment. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Talented worker with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

  • 10+ years of Advanced MS Office Suite knowledge

*Microsoft Office

*MS Word

*MS Excel

*Microsoft Powerpoint


  • Verbal and Written Communication
  • Staff Training
  • Specials Promotion and Upselling
  • Team Player
  • Relationship Building
  • Point of Sale Systems
  • Transactions and Cash Handling
  • Menu Memorization and Presentation
  • High Energy and Stamina
  • Multitasking and Prioritization
  • Reliable and Responsible
  • Billing and invoicing
  • Scanning and copying
  • Document editing
  • Customer satisfaction
  • Handling payments
  • Vendor Cafe
  • FotoNotes
Office Assistant, 01/2022 to Current
Reid Hospital & Health Care ServicesLiberty, IN,
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Generated and tracked change orders.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Managed contracts and suppliers by assigning tasks and communicating expected deliverables.
  • Built and established strong partnerships with teams, and contractors.
  • Organized all Invoices and Billing under VendorCafe.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
Waitress, 01/2018 to Current
Life Care Centers Of AmericaOverland Park, KS,
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Patient Care Technician, Emergency Department, 08/2019 to 08/2021
Avera HealthSpringfield, MN,
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Explained discharge instructions and arranged or confirmed transportation for patients not admitted to hospital.
  • Collected and transported specimens to prepare for lab testing.
  • Followed facility policies, OSHA safety rules and HIPAA regulations to maintain legal compliance.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Dispatcher Office Assistant, 01/2015 to 03/2016
Double H Freight LLCCity, STATE,
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Received new orders, prepared documentation and assigned personnel.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Responded to daily caller requests with information about assistance and timeframes.
  • Communicated with brokers daily for in bound and outbound truck loads.
Education and Training
: , Expected in to Wallace State Community College - Hanceville - Hanceville, AL
High School Diploma: , Expected in 05/2012 to Appalachian High School - Oneonta, AL,

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Resume Overview

School Attended

  • Wallace State Community College - Hanceville
  • Appalachian High School

Job Titles Held:

  • Office Assistant
  • Waitress
  • Patient Care Technician, Emergency Department
  • Dispatcher Office Assistant


  • High School Diploma

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