office assistant resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Productive Office Assistant committed to delivering high-quality results with little supervision. Skilled in assisting with Check In and Check Out process, obtained insurance authorizations, data entry, Inputting Nursing Home Charges, maintaining accurate Medical Coding for Chiropractic services, organizing and pulling charts for the next business day and scheduling. Communicative and mature professional offering outstanding clerical abilities paired with enthusiastic personality.
Skills
Medical Billing for Chiropractic Services
Caring and Empathetic
Organized and Detail-Oriented
Patient Confidentiality and Data Security
Registration and Scheduling
Documenting and Recording Information
Data Entry
Prior Authorization's for insurances
Customer Service
Verbal and Written Communication
Mail Sorting and Distribution
45 wpm Typing Speed
Prioritizing Work
Appointment Scheduling
Organizing and Categorizing paper Charts
Multitasking and Prioritization
Data Entry and 10-Key
Problem-Solving
Self-Motivated
Team Collaboration
Data Gathering
Reliable and Punctual
Switchboard Operation
Materials Organization
Record Sorting and Filing
Prioritization and Time Management
Problem Solving
Attention to Detail
Office Supply Management
Outgoing Mail Preparation
Microsoft Office
Clerical Support
Information Confidentiality
Scheduling Meetings
Organizing and Categorizing
Documentation and Reporting
Time Management
Experience
Office Assistant, 05/2019 to Current American Senior Communities – Crawfordsville, IN,
Registered patients and scheduled appointments.
Assisted with referrals and prepared medical records for patients.
Maintained confidentiality of records relating to clients' treatment
Scheduled appointments for patients via phone and in person.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Collected information, verified insurance and collected co-payments for patients as part of check-in process.
Submitted diagnosis and procedure codes for insurance companies.
Cooperated with Medicare, Medicaid and private insurance providers to resolve billing issues.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Completed and safeguarded medical records, securing patient information to maintain confidentiality.
Collected co-pays and insurance data, applying full and proper payment to patient accounts.
Received and screened telephone calls and visitors by determining or addressing needs.
Collaborated with members of health care team to coordinate and implement plans for patient care.
Directed patients to exam rooms to prepare for examination and treatment.
Cleaned and disinfected exam tables, trays and lamps to comply with infection control policy.
Identified problems and planned solutions using multidisciplinary approach to improve performance.
Maintained smooth flow of examinations to keep appointments on schedule.
Attended training programs and seminars to continue level of competency.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
Patient Service Representative, 04/2017 to 02/2019 Francisan Health – West Lafayette, IN,
Scheduled patient appointments and procedures.
Referred patients to appropriate professionals and services.
Ran credit card batches and balanced deposits on daily basis.
Registered patients by verifying records to update computer system and patient charts.
Obtained proper authorization and identification to release confidential medical records.
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