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office assistant resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Dynamic Office Assistant with several years of experience streamlining workplace efficiency. Helpful and personable individual skilled at organization, Windows, Quickbooks and time management. Lends dedicated critical thinking to comply with organizational office needs. Polite and attentive, offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities. Flexible hard worker ready to learn and contribute to team success. Accomplished Owner offering 20 years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Highly motivated professional with 20 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with 20 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Skills
  • AR/AP
  • QuickBooks
  • Executive presentation development
  • Business writing
Experience
Office Assistant, 01/2019 to 04/2021
GenslerAustin, TX,
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Maintained business records by updating customer information.
  • Answered approximately 15 phone calls daily and pleasantly welcomed visitors to office.
Owner/Operator, 09/2010 to 03/2018
Lineage LogisticsSunnyvale, CA,
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
Owner/Operator, 03/2000 to 07/2015
Lineage LogisticsWest Chicago, IL,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Hired and mentored core start-up team, working to outline initial company policies and procedures.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Recruited exceptional job candidates via diverse traditional and digital routes for suitability for key positions.
Owner/Operator, 03/2006 to 03/2011
Lineage LogisticsWheaton, IL,
  • Handled day-to-day business issues expertly to maintain efficient, successful operations.
  • Maintained accurate accounts detailing revenue, expenses and payments to corporate office.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Kept records for production, inventory, income and expenses.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Reconciled daily sales and financial transaction reports and prepared bank deposits.
  • Maintained functional and orderly building areas to deliver professional appeal to customers.
  • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
  • Interviewed, trained, and supervised employees.
Education and Training
High School Diploma: , Expected in 05/1983 to Guernsey Sunrise High School - Guensey, Wyoming,
GPA:

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Resume Overview

School Attended

  • Guernsey Sunrise High School

Job Titles Held:

  • Office Assistant
  • Owner/Operator
  • Owner/Operator
  • Owner/Operator

Degrees

  • High School Diploma

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