Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Established Medical Assistant who thrives on interacting with people of all ages and personalities and has experience working in a busy clinical setting. Flexible and focused team player with expertise in customer relationship management.

Skills
  • Inventory and supply management
  • Reliable transportation
  • Lab equipment setup
  • Medical terminology in [Spanish/ English)
  • Understands medical procedures
  • Conflict resolution abilities
  • Certified in Basic Life Support (BLS)
  • Stocking supplies
  • Bilingual in (Spanish)
  • Patient scheduling
  • Medical records management
  • Individual instruction
  • Employee scheduling
  • Time management
  • Organized
  • Strong communication skills
  • Referral verification
  • Front desk operations
  • Payment processing
  • Telephone etiquette
  • HIPAA guidelines
Experience
08/2012 to 07/2017 Office Assistant George Mason University | Fairfax, VA,

Responsible for providing administrative support in a law office. Assists attorneys and paralegals with managing schedules, coordinating meetings, answering phones, and communicating with clients.

Primary responsibilities
  • Provide administrative assistance to legal staff in a law office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Answered  phone calls daily and pleasantly welcomed visitors to the office. 
  • Made copies of important documents
  • Traveled to the court house to drop off or pick up documents.
  • Helped legal secretary with creating trusts and wills for clients 
  • Automated office operations, managing client correspondence, record tracking and data communications.
  • Designed electronic file systems and maintained electronic and paper files.
  • HIPAA guidelines
05/2012 to 06/2018 Medical Assistant Southwest General Health Center | Brunswick, OH,

I have worked at LiveWell Medical Clinic full-time throughout 2012-2016. Then I transitioned to part -time for the rest of the time I worked at Live Well Medical Clinic, due to transitioning into the mental health field.  

Primary responsibilities
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Answered appointment calls.
  • Measured patient peak flows.
  • Assisted patients in preparation for examinations, assessing and recording vital signs. 
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Communicated with patients by phone and via written correspondence.
  • administering vaccines
  • Scan/Shred/make copies of patients documents.
  • HIPAA guidelines 
08/2017 to 05/2018 TMS Technician/ Office Assistant / Office Manager Silicon Valley TMS Of San Francisco | City, STATE,

I was hired to be a TMS Technician(Transcranial magnetic stimulation), this innovative treatment helps patients who suffer from major depressive disorder.  I was trained and certified  to meet all TMS Technician requirements.  I started treated patients, and also became more involved in the administration side of this physiatrist office.  Six months later I was offered an office manager position, which I accepted. 

Primary responsibilities
  • Greeted and prepared patients for treatment.
  • Administered TMS treatment
  • Reviewed and monitored  patient medication files and lab data to make necessary dosing adjustments for prevention of adverse reactions.
  • Completed office duties, including making appointments, contacting patients for follow-ups, coordinating with insurance companies and handling any billing issues.
  • Handled calling new prescriptions as well as refills to avoid any interruptions in patient's treatment plan. 
  • Functioned as the team leader and organized all employee scheduling 
  • Negotiated rates with customers and entered payments into accounting system.
  • HIPAA guidelines
05/2018 to Current TMS Technician/ Office Manager/ Biller MensanaSF | City, STATE,

The Medical Director of Silicon Valley TMS of San Francisco wanted to open up her own practice. Therefore I accepted helping and following her to start up her own practice as a Psychiatrist.  Dr. Erin Griffiths,  established as an alternative to the traditional psychiatric medical group practice. 

She also had the TMS treatments in her office therefore i continued to work as a TMS technician.  Also she gave me a roll as an office manager and billed her patient appointments to the accepted insurance plans. 

Primary responsibilities
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Scheduled patients in Dr. Chrono system and updated pertinent details related to insurance, payment histories and personal or confidential information.
  • Resolved variances in accounts and reconciled histories with bank statements.
  • Treated TMS patients 
  • Confirmed with customers about appointments and rescheduled missed appointments.
  • Scheduled appointments for customers in person or over the telephone.
  • Produced and filed payroll reports.
  • HIPAA guidelines
  • As well as all duties listed above for Silicon Valley TMS 
Education and Training
Expected in 2012 Associate of Science | Medical Assistant Heald College - Central Administrative Office, San Francisco, CA GPA:

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resume Strength

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Resume Overview

School Attended

  • Heald College - Central Administrative Office

Job Titles Held:

  • Office Assistant
  • Medical Assistant
  • TMS Technician/ Office Assistant / Office Manager
  • TMS Technician/ Office Manager/ Biller

Degrees

  • Associate of Science

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