Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Established Medical Assistant who thrives on interacting with people of all ages and personalities and has experience working in a busy clinical setting. Flexible and focused team player with expertise in customer relationship management.

  • Inventory and supply management
  • Reliable transportation
  • Lab equipment setup
  • Medical terminology in [Spanish/ English)
  • Understands medical procedures
  • Conflict resolution abilities
  • Certified in Basic Life Support (BLS)
  • Stocking supplies
  • Bilingual in (Spanish)
  • Patient scheduling
  • Medical records management
  • Individual instruction
  • Employee scheduling
  • Time management
  • Organized
  • Strong communication skills
  • Referral verification
  • Front desk operations
  • Payment processing
  • Telephone etiquette
  • HIPAA guidelines
08/2012 to 07/2017 Office Assistant George Mason University | Fairfax, VA,

Responsible for providing administrative support in a law office. Assists attorneys and paralegals with managing schedules, coordinating meetings, answering phones, and communicating with clients.

Primary responsibilities
  • Provide administrative assistance to legal staff in a law office.
  • Made copies, sent faxes and handled all incoming and outgoing correspondence.
  • Answered  phone calls daily and pleasantly welcomed visitors to the office. 
  • Made copies of important documents
  • Traveled to the court house to drop off or pick up documents.
  • Helped legal secretary with creating trusts and wills for clients 
  • Automated office operations, managing client correspondence, record tracking and data communications.
  • Designed electronic file systems and maintained electronic and paper files.
  • HIPAA guidelines
05/2012 to 06/2018 Medical Assistant Southwest General Health Center | Brunswick, OH,

I have worked at LiveWell Medical Clinic full-time throughout 2012-2016. Then I transitioned to part -time for the rest of the time I worked at Live Well Medical Clinic, due to transitioning into the mental health field.  

Primary responsibilities
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Answered appointment calls.
  • Measured patient peak flows.
  • Assisted patients in preparation for examinations, assessing and recording vital signs. 
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Communicated with patients by phone and via written correspondence.
  • administering vaccines
  • Scan/Shred/make copies of patients documents.
  • HIPAA guidelines 
08/2017 to 05/2018 TMS Technician/ Office Assistant / Office Manager Silicon Valley TMS Of San Francisco | City, STATE,

I was hired to be a TMS Technician(Transcranial magnetic stimulation), this innovative treatment helps patients who suffer from major depressive disorder.  I was trained and certified  to meet all TMS Technician requirements.  I started treated patients, and also became more involved in the administration side of this physiatrist office.  Six months later I was offered an office manager position, which I accepted. 

Primary responsibilities
  • Greeted and prepared patients for treatment.
  • Administered TMS treatment
  • Reviewed and monitored  patient medication files and lab data to make necessary dosing adjustments for prevention of adverse reactions.
  • Completed office duties, including making appointments, contacting patients for follow-ups, coordinating with insurance companies and handling any billing issues.
  • Handled calling new prescriptions as well as refills to avoid any interruptions in patient's treatment plan. 
  • Functioned as the team leader and organized all employee scheduling 
  • Negotiated rates with customers and entered payments into accounting system.
  • HIPAA guidelines
05/2018 to Current TMS Technician/ Office Manager/ Biller MensanaSF | City, STATE,

The Medical Director of Silicon Valley TMS of San Francisco wanted to open up her own practice. Therefore I accepted helping and following her to start up her own practice as a Psychiatrist.  Dr. Erin Griffiths,  established as an alternative to the traditional psychiatric medical group practice. 

She also had the TMS treatments in her office therefore i continued to work as a TMS technician.  Also she gave me a roll as an office manager and billed her patient appointments to the accepted insurance plans. 

Primary responsibilities
  • Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
  • Scheduled patients in Dr. Chrono system and updated pertinent details related to insurance, payment histories and personal or confidential information.
  • Resolved variances in accounts and reconciled histories with bank statements.
  • Treated TMS patients 
  • Confirmed with customers about appointments and rescheduled missed appointments.
  • Scheduled appointments for customers in person or over the telephone.
  • Produced and filed payroll reports.
  • HIPAA guidelines
  • As well as all duties listed above for Silicon Valley TMS 
Education and Training
Expected in 2012 Associate of Science | Medical Assistant Heald College - Central Administrative Office, San Francisco, CA GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • Heald College - Central Administrative Office

Job Titles Held:

  • Office Assistant
  • Medical Assistant
  • TMS Technician/ Office Assistant / Office Manager
  • TMS Technician/ Office Manager/ Biller


  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: