Office Assistant Resume Example

I have worked at LiveWell Medical Clinic full-time throughout 2012-2016. Then I transitioned to part -time for the rest of the time I worked at Live Well Medical Clinic, due to transitioning into the mental health field.  

• Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
• Answered appointment calls.
• Measured patient peak flows.
• Assisted patients in preparation for examinations, assessing and recording vital signs. 
• Maintained clean and organized work area with adequate supplies and reagents.
• Communicated with patients by phone and via written correspondence.
• administering vaccines
• Scan/Shred/make copies of patients documents.
• HIPAA guidelines 

I was hired to be a TMS Technician(Transcranial magnetic stimulation), this innovative treatment helps patients who suffer from major depressive disorder.  I was trained and certified  to meet all TMS Technician requirements.  I started treated patients, and also became more involved in the administration side of this physiatrist office.  Six months later I was offered an office manager position, which I accepted. 

• Greeted and prepared patients for treatment.
• Administered TMS treatment
• Reviewed and monitored  patient medication files and lab data to make necessary dosing adjustments for prevention of adverse reactions.
• Completed office duties, including making appointments, contacting patients for follow-ups, coordinating with insurance companies and handling any billing issues.
• Handled calling new prescriptions as well as refills to avoid any interruptions in patient's treatment plan. 
• Functioned as the team leader and organized all employee scheduling 
• Negotiated rates with customers and entered payments into accounting system.
• HIPAA guidelines

The Medical Director of Silicon Valley TMS of San Francisco wanted to open up her own practice. Therefore I accepted helping and following her to start up her own practice as a Psychiatrist.  Dr. Erin Griffiths,  established as an alternative to the traditional psychiatric medical group practice. 

She also had the TMS treatments in her office therefore i continued to work as a TMS technician.  Also she gave me a roll as an office manager and billed her patient appointments to the accepted insurance plans. 

• Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes.
• Scheduled patients in Dr. Chrono system and updated pertinent details related to insurance, payment histories and personal or confidential information.
• Resolved variances in accounts and reconciled histories with bank statements.
• Treated TMS patients 
• Confirmed with customers about appointments and rescheduled missed appointments.
• Scheduled appointments for customers in person or over the telephone.
• Produced and filed payroll reports.
• HIPAA guidelines
• As well as all duties listed above for Silicon Valley TMS