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Office Assistant Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Talented Job Title goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Reliable Job Title with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing skills of Number WPM.

Skills
  • Multi-Line Phone Proficiency
  • Spreadsheet management
  • Number WPM typing speed
  • Filing and data archiving
  • Administrative support
  • Staff Management
  • Office administration
  • Team Bonding
  • Travel coordination
  • Report analysis
  • Scheduling
  • Mail handling
  • Office management
  • Sorting and labeling
Work History
08/2020 to Current
Office Assistant Gray's Total Green Energy Solutions Lowell, IN,
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Executed record filing system to improve document organization and management.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including Job Titles and clients.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Answered and quickly redirected up to Number calls per Timeframe.
  • Managed smooth processing of Type paperwork to support office productivity.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Organized, stored and retrieved files to enhance daily operations and support customer needs.
04/2018 to 06/2020
Liquor Store Clerk Minnesota City Jobs East Grand Forks, MN,
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
  • Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
  • Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
  • Managed wide-ranging daily concerns, including resolving pricing issues, removing damaged products and placing special orders for customers.
  • Planned and implemented special events to bring in new customers and drive product sales.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Consistently lifted materials weighing as much as Number pounds.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Acknowledged Type safety issues and contacted Job title regarding concerns and for quick resolution.
  • Volunteered to assist Job title with Type projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Assisted customers by answering questions and fulfilling requests.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using Software to update system.
  • Performed inventory control, such as counting and stocking merchandise.
  • Maintained customer satisfaction while handling Type product returns quickly and professionally.
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
03/2014 to 01/2018
Shift Manager Conagra Brands, Inc. Darien, WI,
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
  • Achieved substantial Result by using market expertise and business knowledge to make proactive decisions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Boosted team productivity and efficiency by leveraging top-notch Skill and Skill abilities.
  • Drove remarkable revitalizations of Type and Type operations to bring about exceptional Type results.
  • Produced regular Type and Type reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Tracked receipts, employee hours and inventory movements.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Regularly checked building to confirm maintenance and cleaning met code and regulations.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
Education
Expected in 05/2013
High School Diploma:
East Central Secondary - Finlayson, MN,
GPA:

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79Average

Resume Strength

  • Formatting
  • Length
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • East Central Secondary
Job Titles Held:
  • Office Assistant
  • Liquor Store Clerk
  • Shift Manager
Degrees
  • High School Diploma

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