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Office Assistant Resume Example

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OFFICE ASSISTANT
Professional Summary

Always cheerful and always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 4 years of experience in Hospitality settings.

Skills
  • Filing and data archiving
  • Spreadsheet management
  • Project planning
  • Scheduling
  • Data Entry
  • Invoice Processing
  • Social media knowledge
  • Appointment setting
  • Physical Therapy
  • Patient Care
  • Treatment Planning
  • Patient Safety
  • Sanitation
  • Strengthening
  • Needs assessment
  • Project organization
  • Relationship development
  • First Aid/CPR
  • Food and beverage pairings
  • Cash handling expert
  • Sales expertise
  • Dining area cleanliness
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Order Accuracy
  • Menu Memorization
  • Hospitality Service Expertise
  • Cash Handling
  • Food running
  • Communication skills
  • Store opening and closing
  • Merchandising expertise
  • Product and Service Sales
  • Guest Services
  • Cash Register Operation
  • Organization
Work History
Office Assistant | 07/2017 to Current
Prairie Wildlife Preserve - West Point, MS
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Processed invoices.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including servers and clients.
  • Ensured business records were accurate by consistently updating customer information.
  • Tracked inventory and ordered office supplies encouraging cost-effective solutions.
  • Executed record filing system to improve document organization and management.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated events throughout any banquet spaces, including weddings, reunions, and corporate meetings.
  • Prepared beverages and filled food orders for customers.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Removed waste paper and other trash from premises to designated area.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Arranged for provision of extra room bedding, linens, towels and furniture to satisfy guests with special needs.
  • Kept building entryway glass clean and polished for professional presentation.
  • Maintained facility floral arrangements in lobbies and public areas by watering and replacing past-prime flowers.
  • Adhered to professional house cleaning checklist.
  • Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
  • Attended to locker area by laundering dirty towels and clearing away stray slippers.
  • Cleaned and changed bedspreads, blankets and mattresses.
  • Swept and washed all hard surface floors.
  • Rotated linens in storerooms and replenished when supplies ran low.
Retail Sales Associate | 01/2019 to 07/2020
Hallmark - Columbus, MS
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Greeted customers entering store and promoted sales or special programs.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Kept all areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Skilled using cash register including processing sales discounts and refunds.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Prepared and submitted end-of-shift reports.
Physical Therapy Technician | 03/2017 to 09/2018
Magnolia Outpatient Rehabilitation - Columbus, MS
  • Cleaned and maintained office equipment.
  • Administered routine exams and treatment for patients.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Prepared patients to meet with physical therapists.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Assessed treatment plans and made adjustments as needed for maximum benefits.
  • Assisted Physical Therapists to initiate different patient care plans in outpatient setting.
  • Implemented treatment programs for children with juvenile arthritis and those in recovery from sports injuries.
  • Communicated with physicians to provide updates on patient care.
  • Maintained excellent attendance record, consistently arriving to work on time.
Poultry Farm Assistant | 01/2015 to 01/2018
Robbins Farm - Macon, MS
  • Maintained growth, feeding, production, and cost records for livestock.
  • Cleaned stalls, pens, and equipment using tools for optimal health of animals.
  • Helped prepare Chicken Barns for new batch arrival
  • Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
Education
Central Academy - Macon, MS | High School Diploma05/2017
East Mississippi Community College - Scooba, MSPhysical Therapy Assisting
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Resume Overview

Companies Worked For:

  • Prairie Wildlife Preserve
  • Hallmark
  • Magnolia Outpatient Rehabilitation
  • Robbins Farm

School Attended

  • Central Academy
  • East Mississippi Community College

Job Titles Held:

  • Office Assistant
  • Retail Sales Associate
  • Physical Therapy Technician
  • Poultry Farm Assistant

Degrees

  • Central Academy - Macon, MS | High School Diploma
    East Mississippi Community College - Scooba , MS

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