Office Assistant Resume Example
Meticulous at listening and documentation skilled at using various computer software to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Focused CMA with advanced knowledge of administrative and clinical procedures. Supports efficient patient flows by keeping rooms ready, charts prepared and problems handled. Skilled in completing in-office tests and routine blood draws. Highly motivated and committed CMA with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment. Attentive Front Office Medical Assistant capable of recording and updating patient information in medical office database, as well as following up with patients and scheduling appointments. Adept at preparing blood and urine samples for processing and liaising with insurance providers on behalf of patients.
Highly organized CMA knowledgeable about healthcare processes and administrative requirements. Qualified to deal with insurance documentation, update charts and manage business correspondence.
Entry-level Medical Receptionist pursuing degree as a LPN. True team player experienced in patient relations and remains cool under extreme pressure.
Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.
- Processed payments and documented account changes for financial accuracy and transparency
- Tracked inventory and ordered office supplies encouraging cost-effective solutions
- Kept business, customer and financial records current andaccurate to stay on top of changing information and avoid lost data
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Developed and maintained spreadsheets in excel to track and chart information such as sales and inventory
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bed bound individuals
- Cared for patients by providing homecare, personal care and ambulation
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention
- Documented observations and baseline measurements in medical records
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Provided care for patients based on physical, psychological, educational and safety criteria
- Drafted professional memos, letters and marketing copy to support business objectives and growth
- Received and routed business correspondence to correct departments and staff members
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
- Kept reception area clean and neat to give visitors positive first impression
- Offered office-wide telephony software support and training, including troubleshooting issues and optimizing usage
- Recorded expenses and maintained accounting records in quick books
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Provided clerical support to 50+ company employees by copying, faxing and filing documents
- Offered office-wide telephony software support and training, including troubleshooting issues and optimizing usage
- Produced highly accurate internal and external letters and memoranda
- Scheduling
- CMS-1500 billing forms
- Phlebotomy
- Patient Scheduling
- Medical office administration
- Simple dressings
- Medical Records Management
- Patient Assessments
- Payment collection
- First Aid/CPR
- Customer Service
- Reminder calls
- Appointment Scheduling
- Data Entry
- Electronic Medical Records
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Resume Overview
School Attended
- Ycarte Health Career Center
Job Titles Held:
- Office Assistant
- Patient Care Technician
- Office Administrative Assistant
Degrees
- Certified Medical Assistant , Health Management And Clinical Assistance 04/2020
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