office assistant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

A upcoming Biomedical Medical Scientist with competent engineering aspect based on Biomedical Science. Highly energetic, resourceful and obedient. With skilled such as Law Enforcement, Lab Assistant, Research, and problem solving. Skilled in customer service, multilingual communications, and teaching. Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customers’ needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles


● Interpersonal Communication

● Time Management

● Multitasking

● Critical Thinking

● Organization Skills

● Leadership

● Customer Service

● Problem Solving

● Management

● Siemens NX

● Microsoft PowerPoint

● Microsoft Excel

● Microsoft Outlook

● Microsoft Word

● Data Entry

● Event Planning

● Computer-Aided Design (CAD)

● Healthcare

● Hospital

● Cash Register Transactions

● Drawer Balancing

● Retail Front-End Operations

● Cashier Audits & Reports

● Customer Service Excellence

● Complaint Resolution

● Store Opening & Closing Procedures

● Stocking & Merchandising

● Knowledge of Microsoft Word

● Incorporate great cooperation skills while working among other associated to communicate with customers in a professional manner at all times

● Work with others on projects for improvement

● Manage monetary exchanges with customers

● Able to communicate effectively, strong work ethic, and very organized individual

● Diet Clark


Work History
Office Assistant, 02/2020 - Current
Health & Hospital Corporation North Indianapolis, IN,

Provides administrative support to an academic teaching department by providing reception services, scheduling appointments, meetings, and travel, filing, researching files and records, and preparing and proofreading correspondence, reports, and other documents as requested

Diet Clerk, 01/2019 - Current
Scripps Health Encinitas, CA,

● Distribute and collect menus.

● Assists patients in completing menu selections in compliance with prescribed diet as assigned by dietitian.

● Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies or sensitivities, cultural, ethnic and religious preferences when patient inquires or needs additional selections.

● Plans regular and modified menus based on current diet manual.

● Provides basic nutrition education to patients, documenting care to patients in the medical record, under the direction of the Registered Dietitian.

● Prepares and distributes supplements, tube feedings, and enteral formula in an accurate and timely manner.

● Adheres to facility confidentiality, HIPAA regulations, and patient's rights policies.

● Complies with regulatory agency standards, including federal, state and JCAHO.

● Completes all required documentation, reports and logs.

● Follows facility and department infection-control policies and procedures.

● Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care.

● Performs other duties as assigned.

Blancco Software Diagnosti, 02/2017 - 09/2019
Bmo Mayville, WI,

Analyze product work order configurations and requirements from customer. Executes test process and procedures depending on product type until the products reach the shipping including use of IBM's pSeries and xSeries systems architecture in supporting Enterprise Server and Storage hardware along with supporting software. Identify, improve, and deploy solutions and associated test and operation processes.

Customer Service Representative, 09/2015 - 07/2017
Stop & Shop City, STATE,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Regularly exceeded daily sales and product add-on quotas.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Associate of Science: Liberal Arts And Sciences, Expected in 12/2019
Rochester Community And Technical College - Rochester, MN
Status -
Bachelor of Science: Biology: Biomedical Science Concentration , Expected in 12/2021
University Of Wisconsin - La Crosse - La Crosse, WI
Status -

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Resume Overview

School Attended

  • Rochester Community And Technical College
  • University Of Wisconsin - La Crosse

Job Titles Held:

  • Office Assistant
  • Diet Clerk
  • Blancco Software Diagnosti
  • Customer Service Representative


  • Associate of Science
  • Bachelor of Science

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