office assistant resume example with 4 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Hardworking and reliable phlebotomist with strong ability in venipuncture and documentation. Offering care, time and flexibility. Highly organized, proactive and punctual with team-oriented mentality.
Skills
Proper storage procedures
Sharps disposal
Biohazard waste disposal
Drawing blood
Manual and finger dexterity
Stress management
Sanitation and sterilization
Data entry
Active listening
Communication
Experience
11/2020 to CurrentOffice AssistantHealth & Hospital Corporation | Indianapolis, IN,
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
Monitored calendars and scheduled appointments based on truckers availability and established load limits.
Filed and retrieved records to support business needs and boost team productivity.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Dispersed incoming mail to correct recipients throughout office.
Processed POD paperwork efficiently to support smooth office procedures.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Answered approximately 2 phone calls daily and pleasantly welcomed visitors to office.
01/2019 to 07/2019Dietary AideCrossnore School & Children's Home | Crossnore, NC,
Used machine dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
Set over 20 tables before patients arrived to maintain efficiency of meal services.
Helped patients with special needs eat meals with kindness and patience.
Assisted cook with meal prep for 20+ daily meals, following strict sanitation and food handling guidelines
Worked with janitors to update cleaning protocols and increase aide efficiency.
Served specific meals to patients with special dietary needs.
Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
Coordinated nutritional care with other healthcare team members and managed care actions related to diet management.
Researched and identified ingredients and nutritional components of foods, diets and menu choices.
Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
Developed and oversaw preparation of specialized diets.
Calculated nutritional requirements to assess adequacy of diet and nutrition support.
Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
02/2016 to 02/2018Phlebotomist Community Health Association Of Spokane | Cheney, WA,
Built trust and minimized patient discomfort during phlebotomy procedures through conversation and calming.
Coordinated workflow based on stat, schedule, or outpatient needs.
Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Used multiple electronic medical software, including tablets and desk tops to conduct patient intakes and send correspondence.
Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Prepared blood-collecting equipment to draw blood and safely store and transport samples.
Labeled blood vials with critical information like time of collection, date and patient name.
Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
Conducted bleeding time tests and updated results into paper or electronic charts.
Verified collection orders and communicated discrepancies to nurses.
Maintained fully-stocked phlebotomy cart, carrier and station.
Assisted medical care providers by aiding with routine and specialized procedures, administering medication and performing venipuncture and lab tests.
04/2012 to 04/2013Retail AssistantDk Security | Warren, MI,
Processed payments and maintained accurate drawers to meet financial targets.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Maintained current store, product and promotional knowledge to drive consistent sales.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Managed cash register operations using POS system, including processing sales and returns.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Engaged shoppers, providing assistance and information on merchandise and product features.
Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
Education and Training
Expected in 06/2013 to to Certified Medical Assistant | Medical AssistingFortis College, Foley, ALGPA:
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