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office assistant resume example with 3 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

I am a well-rounded, experienced, and goal driven individual who utilizes creative measures to exceed goals. Apart from being a senior in college studying psychology, I am a part time tutor, enrolled in work-study and a part time childcare professional. I have experience in retail and sales, as well as customer service. I pride myself in my ability to communicate, multi-task, and educate. Personable student counselor with proven history of improving effectiveness of students with communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and effective writing.

Skills
  • Filing and data archiving
  • 50 WPM typing speed
  • Spreadsheet management
  • Multi-Line Phone Proficiency
  • Scheduling
  • Social media knowledge
  • Invoice Processing
  • Administrative support
  • Expense reporting
  • Project planning
  • Bookkeeping
Work History
09/2019 to Current
Office Assistant Health & Hospital Corporation North Indianapolis, IN,
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Drafted common document templates for use by executives and employees.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Interacted with customers by phone, email or in-person to provide information.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Developed correspondence letters, memos and emails.
  • Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Executed record filing system to improve document organization and management.
04/2020 to 06/2021
Student Counselor Rutgers University New Brunswick, NJ,
  • Advised students individually and in groups on academic programs for individual interests.
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Actively listened to students' requests, confirming full understanding before addressing concerns.
07/2019 to 06/2021
Caregiver Regency Retirement Community Of Tuscaloosa Tuscaloosa, AL,
  • Created and implemented diverse educational strategies to boost development.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands and share by leading by example.
  • Introduced children to educational games and activities to boost learning.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Developed lessons and activities to promote children's physical and emotional development.
09/2017 to 09/2018
Customer Care Specialist Quench Usa Phoenix, AZ,
  • Resolved concerns with products or services to help with retention and drive sales.
  • Streamlined operational efficiencies by managing accounts and contracts and processing system orders and cancellations.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Responded to customer inquiries via phone, email, and web-based platforms.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Provided customers with detailed information on company products, services and materials.
  • Described product highlights and benefits to help guide purchasing decisions.
Education
Expected in 05/2022 to to
Bachelor of Arts: Psychology
Siena College - Albany, NY
GPA:

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Resume Overview

School Attended

  • Siena College

Job Titles Held:

  • Office Assistant
  • Student Counselor
  • Caregiver
  • Customer Care Specialist

Degrees

  • Bachelor of Arts

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