office assistant resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Administrative team member with proven organizational, time management and multitasking abilities in office as well as retail settings. Consistently seeks ways to increase efficiency and boost team productivity. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Excited to learn new skills and apply experience to a new environment.

  • Information Confidentiality
  • Meeting Planning
  • Attention to Detail
  • Time Management
  • Organizing and Categorizing
  • Verbal and Written Communication
  • QuickBooks
  • Microsoft Office
  • Excel Spreadsheets
  • Problem-Solving
  • Team Collaboration
  • Flexible and Adaptable
  • Multitasking and Prioritization
  • Promotional Campaigns
  • Digital Media
02/2021 to 09/2022
Office Assistant Salvation Army Usa Farmington Hills, MI,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, managed correspondence, and tracked documentation.
  • Maintained business records by updating customer information.
  • Dispersed incoming mail to correct recipients throughout office.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
10/2021 to 05/2022
Daycare Teacher Marquette University Milwaukee, WI,
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Organized and led activities to promote physical, mental and social development.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Maintained daily records of individual activities, behaviors, meals and naps.
01/2020 to 08/2021
Office/Account Manager Dover Corporation Skokie, IL,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Used judgment and initiative in handling confidential matters and requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coded and entered daily invoices with in-house accounting software.
  • Created notices and advertisements for available vacancies on job seeker websites.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Prepared and made daily deposits and assisted with invoice processing and bank reconciliation.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Managed office budget to handle inventory, postage and vendor services.
  • Developed and implemented strategic social media marketing plans.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Monitored brand reputation in social media and reacted to negative feedback.
  • Utilized third-party social media management tools and social media tracking platforms for in-depth analytics.
  • Used editing and graphic design tools to create content and visuals for social channels.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.
06/2016 to 12/2019
Department Lead The Spa At Merle Norman City, STATE,
  • Managed effective stock rotation and inventory placement.
  • Oversaw department schedule, projects and quality standards.
  • Put together special displays and coached employees on latest promotions.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Managed schedules for a team of 4 to keep shifts properly staffed.
  • Scheduled and confirmed appointments.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
  • Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
  • Monitored brand reputation in social media and reacted to negative feedback.
Education and Training
Expected in 05/2016 to to
High School Diploma:
Trinity Christian School - Greenville, NC,

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Resume Overview

School Attended

  • Trinity Christian School

Job Titles Held:

  • Office Assistant
  • Daycare Teacher
  • Office/Account Manager
  • Department Lead


  • High School Diploma

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