LiveCareer-Resume

office assistant resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Professional and well-rounded Customer Service Representative with superior clerical skills and sales and production expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles administrative tasks, including coordinating mail, records and travel arrangements.

Skills
  • QuickBooks expert
  • Excel spreadsheets
  • Meeting planning
  • Mail management
  • Understands grammar
  • Dedicated team player
  • Strong problem solver
  • Schedule management
  • Professional and mature
  • Proofreading
  • Microsoft Office
  • Strong interpersonal skills
Experience
09/2019 to Current
Office Assistant Health Alliance Of Hudson Valley New Windsor, NY,
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Received and screened high volume of internal and external communications.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
  • Dispersed incoming mail to correct recipients throughout office.
  • Maintained business records by updating customer information.
  • Answered approximately numerous phone calls daily and pleasantly welcomed visitors to office.
  • Created and updated excel spreadsheets to document and report on payroll and time sheet data.
  • Processed business paperwork efficiently to support smooth office procedures.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
06/2018 to 09/2019
Pre-Price Dxp Enterprises Billings, MT,
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Inspected finished products for quality and adherence to customer specifications.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Set up pricing scale and labels for machines after careful review of job specifications.
  • Examined final products to check conformance with quality and design standards.
  • Sorted and packaged more than 100 completed products each shift for further processing or shipment in one shipment.
  • Checked daily project specifications to weigh and mix ingredients.
07/2016 to 06/2018
Team Leader Burger King City, STATE,
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Organized food items on serving trays and in carry-out packages.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Verified orders and bagged items for easy transport.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Took orders, prepared foods and processed payments in full-service BK establishment.
  • Monitored and counted food stock and supplies to reorder on time.
  • Mastered point-of-service (POS) computer system for automated order taking.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Reviewed contents on food trays to check receiving complete order.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Served drinks and prepared specialty beverages.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Education and Training
Expected in 01/2016
Certified Administrative Assistant: Administrative Assistance And Secretarial Science
Kittrell Job Corp Center - ,
GPA:

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Resume Overview

School Attended

  • Kittrell Job Corp Center

Job Titles Held:

  • Office Assistant
  • Pre-Price
  • Team Leader

Degrees

  • Certified Administrative Assistant

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