Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
01/2019 to Current Office Assistant Highland Roofing Company | Wilmington, NC,
  • Processed payments and documented account changes for financial accuracy and transparency.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Responded to requests for information from various individuals by providing [Type] documents.
  • Routed incoming calls and faxes and drafted detailed messages to expedite response.
11/2012 to 03/2014 Service Clerk Seattle Pacific University | Coupeville, WA,
  • Greeted incoming customers and answered questions about available services.
  • Maintained and organized service reception area and checkout counters.
  • Closed work out orders by accepting payments, issuing receipts and filing documents.
  • Wrote service orders, assigned numbers and tracked paperwork.
  • Restocked supplies such as printer paper, pens and paper clips.
  • Accurately logged all daily shipping and receiving orders.
05/2007 to 11/2012 Assistant Manager Kwik Trip, Inc. | Rice Lake, MN,
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Coached team on effective upselling and cross-selling methods.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Monitored employee performance and developed improvement plans.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Planned team-building exercises to increase employee performance and job satisfaction.
09/2005 to 05/2007 Teller Centris Federal Credit Union | Council Bluffs, IA,
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Opened accounts with cross sale ratio of [Number] products opened.
  • Organized and removed online banking files no longer in use.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Coordinated daily cash reconciliation in high-volume location.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Created member account profiles on organization's online banking program.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Education
Expected in 05/2005 High School Diploma | Osceola County School of The Arts , Kissimmee , FL GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

61Fair

resume Strength

  • Formatting
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Osceola County School of The Arts

Job Titles Held:

  • Office Assistant
  • Service Clerk
  • Assistant Manager
  • Teller

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: