Personable administrator with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping and professional writing. Versatile office manager with expertise in clerical, accounting, and strong team management skills. Bringing extensive background knowledge, office administration, and related roles from various industries including but not limited to retail, construction, and education. Adept at drafting professional and confidential documents while maintaining organizational records with accuracy. Influential team lead with record of success managing administrative challenges, team projects, and helping departments succeed. Hands-on professional with capabilities in office management software's and leadership skills. Recognized for dynamic work ethic and team player attitude.
Skills
42 WPM typing speed
Filing and data archiving
Spreadsheet management
Project planning
Accounting Familiarity
Business administration
Employee training and development
Human resource laws
Office management
Compensation and benefits
Database Management
Invoice Processing
Expense reporting
Social media knowledge
Project Management
Mail handling
Report analysis
Cross-functional communication
Operational leadership
Customer Relationship Management
Staff training and development
Search Engine Optimization
Staff Management
Work History
Office Assistant, 02/2019 - Current It Landes Company – Harleysville, PA,
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Executed record filing system to improve document organization and management.
Checked documentation for accuracy and validity on updated systems.
Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Managed multiple projects simultaneously using organizational and analytical skills.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Scanned and transferred paper documents into Banner system.
Processed invoices and expenses using Banner to facilitate on-time payment.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Human Resources Assistant, 09/2017 - 08/2018 Electrameccanica Vehicles Corp. Ltd. – Century City, CA,
Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
Posted positions through approved recruitment channels.
Recruited and hired qualified candidates for vacant and new positions.
Created and completed personnel action forms for all hires, terminations, title changes and terminations.
Recruited and screened qualified potential employees.
Screened applicant resumes and coordinated both phone and in-person interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Organized new employee orientation schedules for all new hires.
Tracked various statistics and kept detailed records to support human resources department.
Efficiently delivered personnel information to management for speedy corrective action.
Partnered with management team to coordinate on-boarding and off-boarding processes.
Assisted with on-boarding process with over 50 new hires in a years time.
Managed employee exit interviews and paperwork.
Maintained and scheduled complex calendars.
Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Maintained office supplies, distributed mail, and processed invoices for payment.
Documented human resources records and maintained confidentiality of sensitive personal information.
Supported coordination of benefits open enrollment activities and process.
Administered compensation, benefits and performance management systems and safety and recreation programs.
Administrative and Marketing Associate, 02/2016 - 08/2017 Luxury Home Solutions – City, STATE,
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Performed routine clerical tasks by scanning, filing and copying documents.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Kept reception area clean and neat to give visitors positive first impression.
Handled incoming and outgoing mail.
Executed record filing system to improve document organization and management.
Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Arranged conference rooms and facilities to prepare for meetings.
Processed invoices and expenses to facilitate on-time payment.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Monitored CEO's work calendar and scheduled appointments, meetings and travel.
Edited website content and database to keep information correct and up-to-date.
Assisted in creation of marketing plans to support company strategies.
Proofread all marketing collateral ahead of printing to eliminate errors.
Wrote engaging and successful marketing, advertising and website copy.
Increased brand awareness by developing technical and non-technical marketing collateral and presentations, articles and newsletters.
Used SEO and social media marketing techniques to maximize brand exposure and maintain existing customer loyalty.
Managed numerous social media projects to build reputation and obtain new traffic.
Provided analytical support and monitored data quality by interpreting and summarizing data and trends.
Education
BBA: Business Supervision And Management, Expected in 04/2021 - Florida Southwestern State College - Fort Myers, FL, GPA:
Dean's List Fall 2020
Associate of Arts: Liberal Arts And General Studies, Expected in 05/2010 - Pima Community College - Tucson, AZ GPA:
High School Diploma: , Expected in 05/2005 - Lockport Township High School - Lockport, IL, GPA:
Graduated in Top 20% of Class
Certifications
Certified Basic Life Support Provider, American Heart Association | Sep. 2019 - Sep. 2021
Certified Mental Health First Aid Provider, National Council for Behavioral Health | Nov. 2020 - Nov. 2023
COVID-19 Contact Tracing Certificate, Johns Hopkins University | Received Aug. 2020
Social Marketing Certificate, Hoostsuite Academy | Received May 2018
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
