I worked for a corporate administrative facility as a department head leader, my job duties included Admissions Coordinator, Social Services Director and Marketing Director, I also worked with residents and their families on building care plans for mental statics and wellbeing. I was a Motivated Marketing Director for 4 years marketing and product development experience building revenue for our facility with surrounding doctors, clinics hospitals and surrounding community. Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency. I also worked as a manager for a fast food franchise (Subway), I'm Very detailed focused oriented with excellent problem solving skills and excellent social skills. I have the ability to lead others in a very positive way. I'm hard working, Highly motivated, multi task oriented, positive and resourceful. I have demonstrated ability to provide leadership with the focus on high revenue and also developing customer relationships. I am also recognized as a decisive leader and excellent team player, SUMMARY OF SKILLS Focused oriented: Friendly Customer Service Manager with can-do attitude and willingness to help at all times. High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching. Highly Motivated Excellent social skills. Communication skills Lead others in a very positive and resourceful. Strategics planning manner. Customer needs assessments Multi task oriented. Problem Solving Provide leadership. Reporting Inventory Customer relationships. Customer Service Excellent team player. Increased annual gross sales by 25 to 30%. I was responsible for inventor of product sales in cost of goods and keeping track of labor hours. Ordering, and submitting inventory weekly. Initiate direct team in developing good customer service skills. held monthly meetings with all staff employees. I currently am working for State Farm, I am the office assistant. I great clients, submit payments to State Farm, I do the daily deposits, filing and submit clients claims. I enjoy working for State Farm but was heired on as part time but am needing a full time job.
Team management Deadline-oriented Meticulous attention to detail Scheduling Focused on customer satisfaction Skilled multi-tasker Management of remote employees
Conflict resolution skills
Reliable and punctual
Reliable team worker
Neat, clean and professional appearance
Currently working for State Farm, I am the office assistant. I great clients, submit payments to State Farm, I do the daily deposits, filing and submit clients claims. I enjoy working for State Farm but was heired on as part time but am needing a full time job.
attention to detail, CRM, clients, Customer relations, customer satisfaction, customer service, customer support, senior management, inventory, leadership, Director, Marketing, meetings, policies, process improvement, quality, sales, Scheduling, Social Services, Team management
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