Polite and attentive Office Assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Skills
Strong problem solver
Professional and mature
Self-starter
Time management
Schedule management
Medical terminology
Dedicated team player
Invoicing and billing
Scheduling and calendar management
Client documentation
First aid and safety
Quality program protocols
Behavior redirection
Interior and exterior cleaning
Bloodborne pathogen training
Cleaning methods
Experience
Office Assistant, 03/2019 to 08/2020 Labcorp – Pleasant View, TN,
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Collected payments, issued receipts and updated accounts to reflect new balances.
Dispersed incoming mail to correct recipients throughout office.
Processed paperwork efficiently to support smooth office procedures.
Filed and retrieved records to support business needs and boost team productivity.
Maintained business records by updating customer information.
Answered approximately 20 phone calls daily and pleasantly welcomed visitors to office.
Monitored calendars and scheduled appointments based on availability.
Prepared proposals, assisted in bookkeeping and produced budget reports.
Organized files, faxed reports and scanned documents to bolster organizational workflow.
Managed building access by supplying key cards to employees and visitors.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Tracked office stock and maintained inventory in neat and organized fashion.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Caregiver, 06/2016 to 03/2019 The Solana East Cobb – Marietta, GA,
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Laundered clothing and bedding and changed linens 3 times a week to prevent spread of infection.
Worked with supervisory medical staff to review cases and improve care.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Coordinated with doctors and registered nurses to develop care plans for patients.
Engaged client in physical and mental activities to sustain quality of life.
Maintained clean and well-organized environment to promote client happiness and safety.
Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
Reported concerns to supervisory nurse to maintain optimal care for all client needs.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Administered necessary medications as directed by care plan.
Improved patient outlook and daily living through compassionate care.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Assisted over 23 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Housekeeper, 10/2015 to 06/2016 Hcr Manorcare Inc. – Hummelstown, PA,
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Interacted pleasantly with clients and guests when performing daily duties.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Requested maintenance orders to fix non-working equipment and address room damage.
Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Education and Training
: Medical Billing And Coding, Expected in Virginia College - Biloxi, GPA:
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