Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Polite and attentive Office Assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

  • Strong problem solver
  • Professional and mature
  • Self-starter
  • Time management
  • Schedule management
  • Medical terminology
  • Dedicated team player
  • Invoicing and billing
  • Scheduling and calendar management
  • Client documentation
  • First aid and safety
  • Quality program protocols
  • Behavior redirection
  • Interior and exterior cleaning
  • Bloodborne pathogen training
  • Cleaning methods
Office Assistant, 03/2019 to 08/2020
LabcorpPleasant View, TN,
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Dispersed incoming mail to correct recipients throughout office.
  • Processed paperwork efficiently to support smooth office procedures.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Maintained business records by updating customer information.
  • Answered approximately 20 phone calls daily and pleasantly welcomed visitors to office.
  • Monitored calendars and scheduled appointments based on availability.
  • Prepared proposals, assisted in bookkeeping and produced budget reports.
  • Organized files, faxed reports and scanned documents to bolster organizational workflow.
  • Managed building access by supplying key cards to employees and visitors.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Caregiver, 06/2016 to 03/2019
The Solana East CobbMarietta, GA,
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Laundered clothing and bedding and changed linens 3 times a week to prevent spread of infection.
  • Worked with supervisory medical staff to review cases and improve care.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Reported concerns to supervisory nurse to maintain optimal care for all client needs.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Administered necessary medications as directed by care plan.
  • Improved patient outlook and daily living through compassionate care.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Assisted over 23 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
  • Assisted with basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Housekeeper, 10/2015 to 06/2016
Hcr Manorcare Inc.Hummelstown, PA,
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
Education and Training
: Medical Billing And Coding, Expected in
Virginia College - Biloxi,
  • 3.8 GPA
  • First Aid/CPR

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School Attended

  • Virginia College

Job Titles Held:

  • Office Assistant
  • Caregiver
  • Housekeeper


  • Some College (No Degree)

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