office assistant resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Obtain a professional position where my job qualifications and skills are an asset to the company. SUMMARY Recognized for quality, productivity, and work ethic. In every position I
have held I have contributed to improved operations and positive results through
dedication, leadership, and effective problem solving. I possess strong organizational and
project management skills, as well as being analytical and decisive.
Skills
Inventory control
Customer service orientation
File and data retrieval systems
Scheduling and calendar management
Invoicing and billing
Event coordination
Interpersonal communications
Detail oriented
Skills
administrative support
scheduling appointments
copying documents
faxing
filing
mailing
office equipment
sorting
Experience
Office Assistant, 05/2014 to Current Legends – Plymouth, WI,
Provide clerical support answering phones and transferring to the appropriate staff members, taking and distributing accurate messages, greeting public and clients and direct them to the correct staff member, coordinating messenger and courier services, receiving, sorting and distributing incoming mail, monitoring incoming emails and answering or forwarding as required, preparing outgoing mail for distribution, faxing, scanning and copying documents, maintaining office filing and storage systems, updating and maintaining databases such as mailing lists, contact lists and client information, retrieving information when requested.
Insurance authorizations, third party billing authorizations, patient registration, co pay collections, scheduling appointments for clinical and medical staff, ordering and maintaining supplies, processing error reports, billing and insurance processing.
Clerk, 06/2013 to 05/2014 Biolife – San Bernardino, CA,
This is a clerical support position requiring mail processing, document duplication.
UPS and Fed Ex delivery as well as any additional office support requested from staff.
Multi line telephone, reception, greeting consumers, maintaining copy room and mail room supplies.
Eligibility Specialist, 10/2010 to 06/2012 Ubc – Morgantown, WV,
This is responsible administrative work in determining initial and continuing eligibility.
of applicants for public assistance programs, and initially screening an applicant's need for other services available in the Department of Health & Human Services and the community.
Working in this classification you may also perform quality control work by reviewing eligibility determinations made by others.
All Eligibility Specialists must be able to perform intermediate mathematical calculations in order to make financial eligibility determinations.
Typical workloads assigned to this position require organization.
Also critical in this position are interpersonal abilities, one must be able and willing to interact with people from all walks of life, in various emotional states, and treat them with dignity and respect.
Conflict resolution skills are also important, as this position often interacts with irate customers.
Office Associate II, 06/2009 to 10/2010 University Of Nebraska Medical Center – Omaha, NE,
This is office and administrative support work performing complex, varied office support tasks often requiring established skill sets which include a solid knowledge of modern office practices and office equipment necessary to perform divergent clerical functions.
Responsibilities require independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
Eligibility Specialist, 11/2007 to 06/2009 Ubc – Blue Bell, PA,
Administrative work in determining initial and continuing eligibility.
of applicants for public assistance programs, and initially screening an applicant's need for other services available in the Department of Health & Human Services and the community.
Working in this classification you may also perform quality control work by reviewing eligibility determinations made by others.
All Eligibility Specialists must be able to perform intermediate mathematical calculations in order to make financial eligibility determinations.
Typical workloads assigned to this position require organization.
Also critical in this position are interpersonal abilities, one must be able and willing to interact with people from all walks of life, in various emotional states, and treat them with dignity and respect.
Conflict resolution skills are also important, as this position often interacts with irate customers.
Customer Representative Associate II, 08/2005 to 11/2007 DEPARTMENT OF HEALTH & HUMAN SERVICES – City, STATE,
This is complex customer service in assisting internal and external customers.
requiring a solid knowledge of the principles and practices of quality customer service.
Positions in this classification provide office and administrative support work with a regulatory or eligibility component in assisting the public with applications, fees, examinations, and/or services.
Responsibilities require independent decision-making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.
Education and Training
Bachelor of Science: Human Services, Expected in 2019 to Post University - Waterbury , CT GPA:
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